Posted by Care Improvement Consultant – Home Services and Jenny Venman on 18 March 2014
BaptistCare Home Services provides care for the frail and aged within their own home. Within our 19 service centres that cover the areas of Sydney to Broken Hill, and Tumut to Northern Rivers, there are around 21 registered nurses (RN's) who, with the assistance of a team of care facilitators, provide nursing care to around 8500 clients. Home Services nurses require significant knowledge and confidence as they often have to make independent decisions regarding care. To support our registered nurses and provide them with a place to network and exchange ideas, BaptistCare held its first-ever Home Services RN Forum in Sydney last month bringing BaptistCare nurses together for discussion and mutual learning.
Robyn Helm, BaptistCare’s Care Development Unit Manager, talked about future considerations for Home Services under the Consumer Directed Care (CDC) model. CDC is a way of delivering services that allows the aged to have greater control over their own lives by allowing them to make choices about the types of care and services they access and the delivery of those services, including who will deliver the services and when.
The Forum featured another session on assessing and managing clients with dementia by Marleina Fahey, BaptistCare’s Dementia Consultant. We also had three of our medical supply reps - Abbott, Bunzl and Smith and Nephew - present on malnutrition and supplementation, the latest on continence products, and a comprehensive session on wound management.
The needs of our clients are extremely diverse and supporting our staff is vital in ensuring the most appropriate and best care and service is provided. Those who attended the Forum said it was a great initiative and would help them in their efforts to provide outstanding nursing care. We look forward to the Home Services RN Forum becoming an annual event.