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COVID-19 Hotspots

BaptistCare is committed to keeping our residents, customers and staff safe by following the advice and information issued by NSW Health. We will continue to update this webpage with any recent changes to the NSW Hotspots.

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Important Notice for all staff and visitors

Last Updated: 22 January 2020

Our BaptistCare locations in both NSW and the ACT are excluding staff and visitors on the following grounds:

  1. If you have been to any of the COVID-19 case locations in NSW as listed on the NSW Government website, excluding the monitor for symptoms list: www.nsw.gov.au/covid-19/latest-news-and-updates;

  2. If, during the last 14 days, you have been identified as a close contact of a COVID-19 case;
  3. If you reside in the Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council (If you are unsure of suburbs in these areas, please click on the name of the area above to see more information of suburbs included within these areas);
  4. If you have a fever or symptoms of COVID-19;
  5. If, during the last 14 days, you live in ACT and have been in Greater Sydney (including Blue Mountains), Central Coast or Wollongong.

Important Notice for all Aged Care Home staff and visitors

The following visiting arrangements at our aged care homes will remain in place until further notice:

All Homes

Visitors will be excluded from all BaptistCare Homes if you:

  • Are unable to pass BaptistCare’s entry screening questions.
  • Have been to any of the locations listed on the case locations poster, excluding the monitor for symptoms list.
  • Reside in the Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council (If you are unsure of suburbs in these areas, please click on the name of the area above to see more information of suburbs included within these areas);
  • Have a fever or symptoms of COVID-19.


Homes located in Greater Sydney including The Gracewood, Aminya, Dorothy Henderson Lodge, Shalom, Cooinda, Warena, Morven Gardens, Bethshan and Orana.

  • Residents may have a maximum of two visitors each day. They may have different visitors each day, provided that the visitor does not reside in the Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council
  • All visitors must wear a surgical mask.
  • Visitors must pass all the screening questions before a visit can proceed.
  • Those who have a fever or symptoms of COVID-19 will not be permitted to visit.
  • Those who have visited the latest COVID-19 locations in NSW at the times and dates listed, excluding the monitor for symptoms list, will not be permitted to visit. It is a requirement that you review the Case Locations before you travel to the home: www.nsw.gov.au/covid-19/latest-news-and-updates
  • Exceptional circumstance visits (end of life) can be arranged through your local Home.



Homes located in the ACT including Griffith Centre and Carey Gardens

  • Visitors are able to see their loved ones during visiting hours.
  • Visitors must wear a surgical mask.
  • If you live in ACT and have been in Greater Sydney (including Blue Mountains), Central Coast or Wollongong in the last 14 days you will not be permitted to visit.
  • Visitors must pass all the screening questions before a visit can proceed.
  • Visitors who have a fever or symptoms of COVID-19 will not be permitted to visit.
  • Those who have visited the latest COVID-19 locations in NSW at the times and dates listed, excluding the monitor for symptoms list, will not be permitted to visit. It is a requirement that you review the Case Locations before you travel to the home: www.nsw.gov.au/covid-19/latest-news-and-updates
  • Exceptional circumstance visits (end of life) can be arranged through your local Home.
  • All visitors to ACT Homes are required to have a current influenza vaccination, however visitors providing a care and support visit to a resident are no longer required to have a current influenza vaccination.



Homes located in Regional NSW including Warabrook Centre, Kularoo, George Forbes House, Niola Centre, Caloola Centre, Mid Richmond Centre and Maranoa Centre.

  • There is no cap on the number of visitors to these homes. Visitors who reside in the following areas will not be permitted entry: the Northern Area of the Northern Beaches, City of Wollongong, Cumberland City Council or the Canterbury Ward of Canterbury Bankstown Council
  • All visitors must wear a surgical mask.
  • Visitors must pass all the screening questions before a visit can proceed.
  • Those who have a fever or symptoms of COVID-19 will not be permitted to visit.
  • Those who have visited the latest COVID-19 locations in NSW at the times and dates listed, excluding the monitor for symptoms list, will not be permitted to visit. It is a requirement that you review the Case Locations before you travel to the home: www.nsw.gov.au/covid-19/latest-news-and-updates
  • Exceptional circumstance visits (end of life) can be arranged through your local Home.