Caring for our clients through COVID-19.
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It’s important our clients feel safe and cared for, and continue to access services in their local communities. We know how important it is for the physical and mental wellbeing of people in our Housing communities to stay connected to family, friends and each other.
Here’s how we’re keeping our Housing communities safe during this time.
For communities inside the Greater Sydney area:
For communities outside the Greater Sydney area:
Contact your local Housing Manager for further information about the communal spaces open in your community.
For communities inside the Greater Sydney area:
Under the current Stay At Home orders, you are not allowed visitors to your home except in exceptional circumstances, including:
We suggest you continue to ask all visitors the 3 screening questions about their health and to complete the visitor form.
For communities outside the Greater Sydney area:
Under the current Stay At Home orders, you are allowed to have 5 visitors in your home at one time, including children.
Contact your local Housing Manager for visitor forms or further information about hosting visitors in your home.
Offices are open, staff are on-site and we continue to encourage you to make contact by phone. Hand sanitiser is available in our site offices for you to use when you visit the office.
It’s important you scan the Service NSW QR code when you enter the office and wear a facemask.
If your community has self-serve tea and coffee facilities, disposable cups and cutlery are available for you to use, or you can also bring your own cup. Hand sanitiser is available for use at these facilities, and regular cleaning of communal spaces takes place.
Contact your local Housing Manager for more information about cleaning and hygiene practices in your community.