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Who We Are

We are proud of the work we do, the services we deliver and the programs we offer – but most of all, we are proud of our community. This is what makes BaptistCare special. We are a community of people who respect one another’s individuality, and who value the support and friendship that comes from an  improved quality of life. We are passionate about life transforming care. This is because we practise it every day, in countless ways. At BaptistCare we encourage independence whilst strongly valuing the connections we share within our community. This is the BaptistCare difference. Together, we provide care you can trust.

About Our Community

Our Bankstown centre provides a caring hub where a range of services are delivered, including relationship counselling, client referral and advocacy, no interest loans, and chaplaincy.

Read more about the services we offer under the 'Care & Services' tab above.


    No Interest Loans - Bankstown
    We support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties. We also teach our clients budgeting skills and financial literacy to empower them to make informed financial decisions. Loans can be used for purchasing significant household items such as bedding, furniture, white goods, computer equipment, medical and dental costs, green slips and car repairs. Loans are available to people who: - Are on a low income - Are receiving income support from Centrelink - Hold a Centrelink concession card - Have lived in their current accommodation/residence for at least six months - Have a willingness and capacity to repay a loan See below for a list of Bankstown Centre partners in providing NILS services: Georges River LifeCare 23 Stanley Street Peakhurst, NSW 2210 02 9153 6300 Heart Beat Community Care Shop 1/5 Amy Street, Regents Park NSW 2141 02 9645 5255
    No Interest Loans For Families Impacted By Domestic Violence - Bankstown
    We support families impacted by domestic violence by providing loans absolutely free of interest, fees, charges or penalties. Loans can be used for a range of expenses to help women and their family’s ‘start over’. This may involve buying new bedding, furniture, moving costs, vehicle repairs or registration, buying children's’ books or uniforms, or to assist with medical, dental and new employment costs such as a computer. The program is made available to women who: - have recently experienced domestic and family violence - receive income support from Centrelink - have been referred by an organisation that works with women and domestic violence - agree to continue working with a counsellor or case worker - have a willingness and capacity to repay a loan See below for a list of Bankstown Centre partners in providing NILS services: Georges River LifeCare 23 Stanley Street Peakhurst, NSW 2210 02 9153 6300 Heart Beat Community Care Shop 1/5 Amy Street, Regents Park NSW 2141 02 9645 5255
    Facing Up
    Facing Up is a program for courageous and determined men to move beyond their familiar destructive patterns and instead create safe and respectful relationships. Facing Up will help men to examine their behaviour, explore the role of power and control in relationships , and challenge unhelpful stereotypes about what it means to be a man. When: The program runs for two hours a week for 16 weeks. Cost: Fees apply - call for details Where: Get in touch with a centre near you for a flyer and details on the next course
    Not In My House
    'Not In My House' is an award winning DVD and group work book resource. It is for skilled trainers and group facilitators to support them in exploring the dynamics of domestic and family violence and its impact on women and children. Professionals with extensive experience in the field of domestic violence are invited to use this resource for practitioner training and in men's behaviour change group work. To order the manual and dvd please contact 02 4624 8700 or email
    Living Beyond Abuse
    Living Beyond Abuse is a support group for women who have experienced domestic violence. Being a part of the group allows women to meet others in similar situations, support each other, improve self esteem, reduce self blame and explore available options for deciding the future. Cost: Free service Course: 2.5 hours for nine weeks When: Contact your closest centre for the next available course
    Circle of Security
    Circle of Security is a parenting program that helps parents be in tune with their children's needs and build strong and loving relationships. The course helps parents understand their responses to their children's behaviour, create a feeling of security for their child and build their self esteem. It also explores strategies in supporting their child's emotional development and resilience for school and life. Course Length: Two hours a week for 8 weeks For course fees, location and information on the next course starting date please get in touch with your closest centre.
    Pathways To Parenting
    Pathways To Parenting is a specialised eight week parenting program for parents who have children in out of home care due to child protection concerns and who want to build stronger relationships with their children. In this program parents can openly share their stories and experiences, deal with issues of grief and loss, look at how to repair what went wrong and explore the parent they want to be. Course length: 2.5 hours a week for eight weeks For information on the cost, location and date of the next program please contact your closest centre.
    Relationship Services
    Positive relationships have the power to transform lives. To support this, we provide counselling, relationship support programs and training in a range of specialised areas. Our clinically trained staff are here to support people through complicated life circumstances. We stand by our clients through times of family separation, divorce, adolescence, depression, domestic violence, sexual abuse and suicide. This work is underpinned by the belief that each person is unique, loved by God and worthy of respect, dignity and inclusion. By respecting this individuality we continue to create safe environments where personal wellbeing can thrive.
    Domestic Violence Programs
    We actively support individuals and families impacted by domestic violence by: - Providing crisis and medium-term accommodation for women and children escaping domestic violence. - Assisting women and children to secure long-term housing as they rebuild their lives. - Offering counselling services to men, women and children. - Making finances available through no-interest loans. - Developing resources aimed at reducing domestic violence in the community.

    Contact BaptistCare directly for all enquiries about this facility and its services, or general care information.


    Level 2, 402-410 Chapel Rd
    Bankstown NSW, 2200

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    Phone Number

    (02) 8713 4333

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    Visiting Hours

    9.00am to 5.00pm Monday to Friday.

    Bruce Chan, Centre Manager