Care & Services
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Changes to our services due to COVID-19

Our Community Centre is currently closed, however we are still providing some support services via phone, and our Low Cost Food Shop remains open.

  • Casework support can be reached on 0490 127 786
  • Chaplaincy support can be reached on 0491 157 079
  • All further support can be reached on 4032 4810
  • Low Cost Food Shop open 10am – 12:30am Monday, Wednesday and Friday, including Secondbite.
    Foodbank items are available on Wednesday only.

Our HopeStreet - Windale centre offers a refuge for people experiencing suffering and disadvantage.

Homelessness, drug addiction and mental illness are some of the issues faced by the people that visit us here; exacerbated by food and housing unaffordability, unemployment and isolation, the situation is desperate for many.

We strive to provide hope for people experiencing great trials, through care and services that address these issues, while also looking to strengthen and support the local community.

As a safe place and a judgement-free zone, our team offers friendship and a real sense of community in place of loneliness and isolation.

Read more about the services we offer under the 'Care & Services' tab above.


No Interest Loans

We support low-income earners by providing small loans with absolutely no interest, fees, charges or penalties. We also teach our clients budgeting skills and financial literacy to empower them to make informed financial decisions. Loans can be used for purchasing significant household items such as bedding, furniture, white goods, computer equipment, medical and dental costs, green slips and car repairs. Loans are available to people who: - Are on a low income - Are receiving income support from Centrelink - Hold a Centrelink concession card - Have lived in their current accommodation/residence for at least six months - Have a willingness and capacity to repay a loan. Click here to apply for a NILS loan. 

Food Support
Our Community Centre provides vulnerable and disadvantaged people with access to much needed food services such as low-cost groceries and crisis food packs. Follow these 4 easy steps to access our food support services: 1. Visit one of the shops during opening hours 2. Fill out a registration form and receive a registration card 3. Select your grocery items and enjoy a coffee or tea 4. Pay a small donation and collect your groceries

Contact BaptistCare directly for all enquiries about this facility and its services, or general care information.


Shop 1, 124 South Street
Windale NSW, 2306

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Phone Number

(02) 4032 4810

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Visiting Hours

Food Support:
10:00am - 3:00pm
Monday - Friday

Community Centre:
9:30am - 1:30pm
Monday - Thursday

David Gibson, Centre Manager