Do you or your parents require Home Care?
Follow these seven steps to find out how to access the home care you need.
STEP 1. REGISTER
Ring the My Aged Care service on 1800 200 422 and speak to an operator. They will arrange for an assessor to call you or visit you at home. You can also ask a trusted Home Care provider like BaptistCare to help you navigate the My Aged Care system.
STEP 2. BE ASSESSED
The assessment process is free of charge and the assessor will look at your needs and home situation. You will be assessed for a level of care between 1 and 4. Level 1 care provides a basic level of support and each tier gradually increases until you reach high support needs at Level 4. Around this time, you will also need to provide details of your finances to Centrelink to work out the size of your co-payment.
STEP 3. WAIT FOR FUNDING
There is a queue for federal funding support. You will typically have to wait six to nine months for your funding to come through. You may be sent a letter saying that you were ‘approved’ but there is some time until the funding package is ‘assigned’ and ready for use. This is a good time to explore your potential providers and draft a care plan for your package.
When it does come through, sometimes, you may initially receive a lower level of funding than you were assessed for. Full funding should come through a few months later.
STEP 4. CHOOSE A PROVIDER
Once your funding comes through, you will be sent a letter saying your package has been ‘assigned’. This is when you can engage a provider to deliver your services. If you enter your postcode in the My Aged Care website, you will receive a randomised list of 100 providers. Look for an established provider that fully meets your needs.
STEP 5. CHOOSE HOW TO SPEND YOUR SUBSIDY
You have complete control over which Home Care services your subsidy is spent on. Work together with your provider to establish which services are most important to you and will most benefit your ability to live a full, independent life.
STEP 6. PAY THE MONTHLY FEE
Everyone who receives financial support for a Federal Government Home Care Package is required to make a monthly co-payment to access the services.
This will include:
- a basic daily fee and
- an income-tested care fee (if your income is over the maximum income for a full pensioner). More info.
These amounts will be sent to you in a letter in advance and can be as little as $10 a day, depending on your financial situation. All details, including government subsidies and your co-payment, will also be clearly shown in your individualised monthly statement.
STEP 7. START YOUR SERVICES
Start enjoying the benefits of your Home Care services at home from your trusted provider.
Contact us to find out how BaptistCare at home can help you to live your best possible life at home.