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Remembering Ross Low

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To Anne and family,

Words cannot express the deep sadness and devastation we are all feeling right now.

Ross’ generosity and remarkable leadership has left an undeniable stamp on BaptistCare and the for-purpose sector. He will be remembered for who he was, a true servant leader, and for his strong stewardship of our organisation.

In our prayers and in our hearts.

The BaptistCare family.

I am deeply saddened to hear of Ross’ sudden passing. Ross was more than a CEO. He was a Statesman in our sector and an Elder in our BaptistCare community, who modelled servant, Christ-like leadership. I am grateful for having known him.

Anne Wallace, Chaplaincy Manager – Southern

I am so sorry about the difficult time family, friends, and co-workers must be experiencing at the passing of Ross. I know he will be in all our prayers. Please accept my heartfelt condolences at this time.

Lynne Bond, Diversional therapist, BaptistCare Warabrook Centre

Our hearts are heavy with this sad news of Ross’ passing. Condolences to Anne and his family. You were our CEO, our amazing mentor of leadership. But most of all, you were my friend. Rest In Peace, Ross. Marjory Field will be there to greet you and introduce you to our amazing Lord and saviour.

Andrea and Wal Austin ❤️

To Anne and family,

My sincere condolences to you and all your family for the sudden passing of Ross. He was an amazing and very caring CEO, who found the time for all employees no matter the location or role in BaptistCare.

He will be fondly remembered for his incredible leadership during the COVID-19 crisis, for which we will always be grateful. On behalf of all the Penrith Counselling & Family Service team, past and present, we extend to you the most heartfelt thoughts and prayers during these difficult times.

Sincerely yours

Sandra Pazzona, Manager – Counselling and Family Services – Penrith

I am so sorry to hear of this unexpected loss. Please accept my heartfelt condolences.


Rahul Jain, Services Manager, Macquarie Park

Please extend my sympathy to Ross' wife and family on this very sad news.

My prayers are with the family: that God will comfort, sustain and strengthen them at this difficult time.

God did indeed use Ross to cement my desire to support BaptistCare in a practical way. Several years ago, in 2016, I volunteered to pack Christmas hampers at Hope Street, Woolloomooloo. A rather dapper gentleman was packing hampers next to me, and I thought that here is a busy man who has given his time to serve in this way. Little did I know then that this man was the CEO. He simply said that his name was Ross. Later, when graduating as a pastoral care volunteer in 2017, I became further acquainted with Ross as he gave out our certificates. Of course, by then, I knew that Ross was the CEO.

I was impressed by his humility and his servant heart. He certainly embodied what BaptistCare represents. I will always remember him, not only as the CEO but one who served at the 'Coalface', enacting his faith as Jesus calls us all to do: ' even to the least of these'.

Vale Ross Low: servant of God, friend to many.

Leanne Hill, Chaplain, BaptistCare Bethshan Gardens Centre

A more dedicated CEO, a servant for the Lord's Will, humble and genuine down to earth person I have not come across. Words alone are simply inadequate. I pray for his peace and the comfort of his family and close friends at this time.

Peter Lamberth
Carinity, Executive Manager Business and Development

I express sincere sadness learning about the passing of Ross Low. He was truly a great leader and cared about everyone in BaptistCare Services, particularly our vulnerable and disadvantaged clients. He showed great strength and leadership throughout the COVID crisis, and we were all inspired by his example. I can't imagine the sorrow and grief his family is experiencing, and I send my heartfelt condolences.

Sondra Kalnins, HopeStreet Gambling Help

I was shocked and saddened to hear of Ross's sudden passing. He will be fondly remembered by the staff of BaptistCare for his outstanding model of servant leadership, and his genuine pastoral care for both staff and clients of the organisation. He will be greatly missed by all who knew him, and my sincere condolences are with Ross's family and friends at this sad time.

Keith Ham, Chaplain, Bouddi Place - Point Clare, NSW

To Anne and Family,

It is with great sadness and grief to hear of Ross's tragic loss. Although I was not well known to Ross, I greatly appreciate his tireless hard work and dedication to BaptistCare and the aged care sector. He will be missed by us all.

Michael Viney, CSE

To Ann and family

My God's rich blessings surround you in this time of grief. I knew Ross when Yvonne and I were a raising a young family in Carlingford, and I was a team mate in the Church Rugby team, and Ross was employed as an Accountant. Even at that time, he was an achiever, and God used his talents at BaptistCare. My brief encounters with Ross were a privilege.

God be with you.

Doug & Yvonne Little Tauranga NZ

I would like to express my condolences and sympathy to Ross and his family. RIP

Fiona Caton, BaptistCare Mid State CSE

I am very sorry to hear of Ross’s passing. When I was very ill over 30 years ago, he visited me twice, once at home and once in hospital. I could not forget his kindness.

[Rev] Jim Wilson, Kurrajong

Dear Ross,

You left us too soon. As the hours roll on from hearing this tragic news, the reality of your parting us all is settling in. Thank you for being the role model and leader you were to me, for your belief and guidance. Our faith reminds us that you are now in heaven‘s arms in the home of your creator and your Lord. And just as you remembered all our names, I know our Heavenly Father has remembered yours and welcomed you home. Well done, good and faithful servant.

Ben Galea, BaptistCare General Manager – Marketing & Communications

What sad news to hear of Ross' sudden death. He was such a strong statesmanlike figure within our organisation, who lead with integrity and faith. I feel privileged to have known Ross and saddened that he didn't get to enjoy retirement with his family. My heart goes out to the Low family, as your world has been rocked by Ross’ passing.

Glen Scott, Chaplain, Baptist Care Caloola Centre

Dear Mrs Low,

My husband and I extend our deepest condolence to you for the loss of your husband, Ross.

We are volunteers at Baptist Care, Macquarie Park, and through our association have met Ross. His love for the Lord and his dedication to the work at Baptist Care is an encouragement to us, something we will always emulate in our own lives.

We will pray for you and your family during this time of your loss and grief. And will encourage you that only God can give you the strength you all need during this difficult time.


Winnie & Gim Yeo (Pennant Hills Baptist Church)

Psalms 34:18 “The Lord is close to the brokenhearted and saves those who are crushed in spirit.”

Hi Anne and family,

In your time of sorrow,

Know that God is there,

He will hold you in His arm

And wipe away your tears,

He understands your pain,

He feels the grief you feel.

Just give to Him your broken heart,

For He, in time, will heal.

For we will always remember you

When we kneel to pray.

My deepest sympathy for your loss.

Wishing you strength and comfort through

this difficult time.

Thinking of you and wishing you moments of peace and comfort.


Becky Dawkins (Northern Sydney CSE).

To Anne and family,

My sincere condolences to you and all your family for the unexpected passing of Ross. He was an incredible and very compassionate CEO, who found the time for all employees no matter the location or role in BaptistCare.

Ross Low – I’ll remember this name always. For me, this name is not only a CEO but also The Man with compassion, a true servant leader, a CEO who remembered almost every staff’s name and sent the handwritten card to his staff every anniversary day. Invited his staff to sit with him for lunch, demonstrated that a CEO can be full of cheerfulness and can wink whenever you pass him. A CEO can be your listener and a friend, a person who pays attention from a little matter to serious matter, and give you a direction, a CEO who always makes a situation comfortable for you, a CEO who can walk to your desk to greet you without any hesitation, a person who always accepted simplicity, the man who always handled the situation with a smile and calmly, THE MAN - who has taught, shown the full meaning of RESPECT.

ROSS LOW – A MENTOR – A Legacy - Remain forever in our minds.

Attabur Rahman - Business Solutions Consultant - Business Technology Solutions, BaptistCare.

Dear Mrs Low,

I am very sad to hear of the sudden passing of your husband, Ross.

I am a CSE in the Southwest Sydney Macarthur area, and even though I never met Mr Low, we exchanged many emails, especially last year, and that was really nice. I could also see he was a kind and special person to so many in the Baptist care family.

My deepest condolences and prayers to you, your family and friends. Hold dear the memories of the special and happy times together.


Kylie Ross, CSE. Southwest Sydney.

Dear Family of Mr. Low,

As a relatively new employee of BaptistCare, I only met Mr. Low once as he visited our premises in Wagga Wagga. I was taken by how humble and kind he was to everyone.

May his soul rest in peace. I offer my sincerest and deepest condolences and prayers of support to all his family and to the BaptistCare family.


Clara Nordblom

I had occasionally spoken to Ross through email. Ross’ support and regular updates throughout the COVID-19 situation of 2020, were invaluable to me. We were always kept well informed.

I found him to be a very kind, caring, compassionate and thoughtful gentleman. He encouraged us to be strong and to continue our services to the many clients who needed them. He also showed his appreciation for the work that we do every day, not only through his words and actions. Ross led by example; he demonstrated great empathy and understanding of the many who needed assistance, especially during 2020 and was always willing to give of himself and his time to help those he could.

Our loss may well be God's Gain! May Ross have Peace and Eternal Rest, God Bless.

Yours Respectfully,

Nerida Garlick.C.S.E. Central west N.S.W.

To Anne and family.

I was shocked and saddened to hear of Ross’ sudden passing. Ross had a profound impact on me and on countless others that will last a lifetime. Ross was the ultimate servant leader, and in leading BaptistCare, his compassion, humility and peace always shone through no matter the situation. Ross never took the credit, always preferring to build others up instead.

Whilst he will be missed enormously, may we take comfort in the assurance that Ross is now at peace with Jesus. Please accept my heartfelt sympathy.

David Cowdery, General Manager Property

My thoughts and sincere condolences to all of Ross’ immediate family, and extended family and friends. Another wonderful soul taken in the prime of his life and retirement. Ross, you were a gentle soul, and you will be greatly missed. Your legacy will continue and all BaptistCare employees, past and present, will remember the wonderful work you put into Baptistcare over your years here. Fly High Ross.

Erica Winkelbauer, Client Support Worker, Warilla North Community Services.

My sincerest condolences to Ross’ family. Words are inadequate to express how sorry I am for your loss.

I feel privileged to have known and worked under Ross’ leadership for so long. I was absolutely thrilled to get my 15th-anniversary card from him before he retired. He always put thought into what he wrote, which was touching and motivating. His words always made me feel valued and appreciated.

He was an incredible leader, a man of quiet yet clear faith in how he treated every person he encountered, every time. He was a true gentleman. I will miss his humble manner and his calm presence.

I know he is ok now in heaven, but he is leaving a gap in the hearts of many here at BaptistCare that is so very different from him retiring.

Natalie Hayman, Feedback and Policy Coordinator.

I was so saddened to hear of Ross’s recent sudden death. Ross worked closely with me during my time as Executive Director for Baptist Care Australia. As Vice Chair of the board through that time, he was an invaluable sounding board, providing practical advice, information and wisdom.

As a member of the Baptist Care Australia board, Ross was unfailingly gracious, respectful and measured in his demeanour. This characterised his general interactions and did not falter even during those times when honest dissent, straight answers and difficult truth-telling were needed.

It was a privilege to pray with Ross during the difficult days following Cooper’s birth. His open love for his struggling grandchild was the mark on the man.

It was also a privilege to have been commissioned by Ross to research and write up 75 stories that shaped BaptistCare NSW&ACT for the 75th anniversary commemorative book. He gave unstinting support to me throughout this project as well as access to important resources.

Many people will miss Ross. I will most certainly be one of them. I thank God for his life and gifts and offer my deepest condolences to Anne and his wider family.

Carolyn Kelshaw

Dear Anne and Family,

I was deeply saddened to hear about the death of Ross. I worked with Ross on and off over the past 10 years and I always found him to be a man of incredible integrity. I was so impressed that he remembered my name even though we saw each other infrequently until I started working with him again in 2019. His leadership was one of the reasons I wanted to return to BaptistCare.

Ross cared deeply about people and it was clear his decisions for BaptistCare always focused on the person first and the project second. His deep and abiding faith was clear in all he said and did; he was undoubtedly a man who ‘walked the talk’ of his faith in every aspect of his life. I am blessed to have known him and to have sat under his leadership. I have learned a great deal from him about what it means to be a follower of Jesus, a leader and a caring person of integrity. While I know he is now sitting with Jesus (probably chatting about rugby), I miss him deeply and am grateful to have known him.

I’m praying for you and your family, that you will have a deep sense of the abiding love and comfort of Jesus in the midst of your grief.


Kylie Hood, Events and Communications Coordinator

I am so privileged to have known Ross and worked under his leadership. We grieve the loss of such as him. The years of service he invested into making BaptistCare what it is today revealed his amazing gift for servant leadership. I love working in a distinctively Christian, Christ centred and people-centred organisation. I know what a struggle it is to have an overtly Christian organisation maintain its roots and that is in no small part because of Ross’ commitment to make a difference in people’s lives and his trust in God.

I was always inspired by his dedication and openness during what can only be described as trying circumstances with Royal commissions and bushfires and Covid 19 and a host of other things that would test the metal of any leader. I always found Ross to be one who kept people informed with honesty and a willingness to grow and get better at what we do. He always took an interest in what people were doing in the organisation and always encouraged me personally in my Chaplaincy and Artwork. We would all agree - Well done, good and faithful servant.

God bless, Ross Cochrane (Chaplain of Shalom)

Dear Ross’s family.

I was saddened to hear of Ross’s passing and send my condolences and heartfelt prayers for you all at this time.

Brian McSweeney

My heartfelt condolences go out to all of Ross's family and friends. He was a true leader and a very special person. He was able to lead with a smile, kindness and compassion and always made everyone feel valued. He will be very sadly missed by everyone who knew him, a true gentleman.

I have several 'Happy Anniversary' cards personally signed by Ross. It was his personal touch and way of showing his appreciation for his employees. I will cherish them forever and be reminded of the kindness he demonstrated to me during my time at BaptistCare.

Rest in Peace Ross.

Sincere condolences

Teresa Masiello

What a massive shock to hear of the sudden death of Ross Low, CEO.

It was my privilege and honour to be a Chaplain at Westmead Hospital with Ross as CEO of BaptistCare. He was a most compassionate man, one of great integrity and one whose words and actions matched up. A role model for all, and his eye for detail was impeccable. Ross was a great encourager and always available to listen and guide.

To Anne and his family, no words can take away your pain or grief - only you and God know your journey. Grief is the price we pay for love. I thank God that we met and know that Christians do not say goodbye -but au revoir. God said so, and His Word is the truth Au revoir Ross - rest in peace, good and faithful servant

With my love and prayers

Brenda Robilliard

To Anne and family,

My sincere heartfelt condolences to you and all your family for the sudden passing of Ross.

He was a remarkable leader and very caring CEO. I am very grateful to have known him.

I will always remember his kind words and smile. Especially the ‘Thank you’ cards with his hand writing for my work anniversary at BaptistCare.

Thank you for his dedication and valuable contribution to BaptistCare. He will be missed by all of us and in our prayers.

Mya Mya Than. Accounts Payable Team Leader. Support Services

Our heartfelt condolences to Anne and the Low family on the passing of Ross.

Ross’ death has been a shock to us all at Carinity. He was a great man of God who served the Lord and others with commitment, grace and love.

I knew Ross through my time as a Director of Baptist Care Australia. Ross was always optimistic and collegial, offering a kind word of encouragement and support, particularly when dealing with a difficult issue.

He is now safe with the Lord and one day we will all see him again. Vale Ross.

Jon Campbell - Chief Executive Officer, Carinity

Dear Anne and family,

I am deeply saddened for your great and sudden loss. Ross was so intentional with his time, he took the time to know people personally, and he truly cared about people. His humble presence, authenticity and sense of humour was invaluable when working with him. His servant leadership was inspirational, and he was a good steward of all God had given him to oversee. May the God of all comfort be with you and your family in your grief and may you cherish your memories of him, until you see him again. I hope it is some comfort that he is in the arms of Jesus now, and has been ushered home.

“Do not let your hearts be troubled. Trust in God; trust also in me. In my Father's house are many rooms; if it were not so, I would have told you. I am going there to prepare a place for you. And if I go and prepare a place for you, I will come back and take you to be with me that you also may be where I am. You know the way to the place where I am going.” - John 14:1-4

“For I am convinced that neither death nor life, neither angels nor demons, neither the present nor the future, nor any powers, neither height nor depth, nor anything else in all creation, will be able to separate us from the love of God that is in Christ Jesus our Lord.´- Romans 8:38-39

Sending you my heartfelt condolences.


Pamela Lawrence - BaptistCare

Dear Anne and family,

My heartfelt condolences to you and your family.

I was deeply saddened to hear of the sudden passing of Ross. He was a true and genuine, caring leader - always inspiring and always the gentleman.

Ross has left a long-lasting legacy, one that will not be forgotten across BaptistCare. He will be missed by all who had the privilege of knowing him.

Marcela Cuevas - BaptistCare

Hi my cycling and property friends,

I read of your loss this week with the sudden passing of Ross and would like to send my/our sincere condolences in these tragic times.

I am sure you will find strength and smiles when reflecting on his contributions to BaptistCare, your teams, your residents, their families and the wider community.

Our thoughts are with you during these difficult times.

Kind regards,

James Marsden and the TSA team.

What a wonderful CEO so humble and considerate.

Rod & Elizabeth Noble, Port Macquarie

Deepest sympathies to the Low family, especially Anne. It was wonderful to see Ross on the sidelines supporting Archer and his teammates these last few months, he will be much missed. Thinking of you all Iain, Emma, Jasper and Ben

Iain Shedden, Gladesville

Thinking of you and your family.

From the Prestinenzi family, Caroline Springs, VIC

I am very saddened to hear about Ross Low's passing.

Adam Theobal - CEO Ordermentum

Thank you for your friendship and wonderful work with BaptistCare

Robyn Martin, Beecroft

Sincere sorrow at your loss of a wonderful leader, a wonderful man and a faithful man.

John, Steph, Larry, Nayeem, Simon and past colleagues.

The Grant Thornton team, Sydney.

Dearest Anne and family,

It was such a blessing working with Ross, and Anne, with you, over many years. Ross will be deeply missed by my family and I as a mentor, friend and enthusiastic rugby conversationalist. Wishing you every comfort in this difficult time, and praying the memory of a great man, husband, father and grandfather will live on in your family time and traditions always.

Much love to you, Liz Byrne