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  • You are visiting BaptistCare NSW/ACT/WA
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  • You are visiting BaptistCare NSW/ACT/WA
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Need a friendly expert to help guide you to the right support?

Get in touch today for friendly obligation-free advice, supportive guidance, or just for someone to listen.

Submit an enquiry
You’re seeing our new BaptistCare brand. Same care and services, with a fresh new look as we continue updating our websites.

Welcome to a new chapter of care.

We’re here to help you live on your terms every day.

Find services in your area What has changed

How can we help?

Wherever you are across Australia, you can now find the care and services you need, all under one roof; ours. Below, you can let us know which state you’re in, then what you’re looking for, and we’ll point you in the right direction.

Anything else you need answered? Visit the FAQs or contact us. We’re here to help.

New look. Same care and support.

We’ve made a few changes around here, but we’re still the same BaptistCare you’re used to. Here’s what you can expect from us as we move forward together.

No-fuss access to support

It’s now even easier to connect with the care and services available through BaptistCare. Whenever you need support, you can start here.

Together as one

In 2025, we brought all our services across the country under one name – BaptistCare. It means we can work better as a unified team to help you access the care you’re looking for across New South Wales, the ACT, Western Australia, Victoria, Tasmania and South Australia.

Want to learn more?

If you’re curious about our new look organisation, you’ll find answers to common questions in the FAQs further down the page.

You deserve to live to your full potential. To be surrounded by communities of care and the support you need. Which is why BaptistCare is entering a new era – one that’s focused on helping you make every day count.

We’ve brought our organisation together under one united BaptistCare brand, making it easier to recognise who we are, what we stand for, and the care we provide.

It’s an evolution that will enable us to do more. And it’s inspired by a belief we’ve held for more than 110 years as a purpose-led care organisation, guided by our Christian identity: that there’s always something that can help you live a better life.

For you, this means more ways to connect, receive the support you need, and explore what’s possible, so that each day feels like a step towards a life well lived.

Your stories

Every conversation we have, connection we make, and service we deliver, opens up new ways to live better. Here’s a look at what we can make possible together.

Blue Hills Manor, NSW – Resident
“

The genuine love and care that all staff have for the residents… When you see residents laughing and enjoying themselves, staff are trying very hard to entertain.

Blue Hills Manor, NSW – Resident

Graceford, WA – Resident family member
“

The care he is receiving has been a complete change… Dad has become so much stronger and so well looked after. We are impressed with the quality of care.

Graceford, WA – Resident family member

Hope Street Wallend, NSW – Client
“

I cannot over-state my gratitude for having my matters dealt with so easily and by such a kind and considerate BaptistCare employee.

Hope Street Wallend, NSW – Client

Kularoo, NSW – Resident family member
“

They are wonderful in the way they treat mum with respect and kindness. Staff have been wonderful… it’s a hard job and we appreciate all you do.

Kularoo, NSW – Resident family member

Morrison Gardens, WA – Resident family member
“

Thank you all so very much for the care you took for my gran… your kindness, your joy, your attention to detail… Thank you all so very much for your generous hearts.

Morrison Gardens, WA – Resident family member

Let’s chat

If you ever need to chat to someone, we’re always here.
Drop us a line using the contact information below and we’ll get things moving in the right direction.

Call us 1300 275 227 Submit an enquiry

Looking for more info?

Here are some answers to questions we get asked regularly. Can’t find what you need? You can always get in touch with us.

We are introducing our new BaptistCare brand as part of our journey to come together as one BaptistCare organisation across Australia.

The brand reflects BaptistCare organisations coming together as one and is our consistent way of showing up for the communities we serve. A shared brand helps us work more closely together, strengthen service delivery, share expertise, and invest in quality and improvement for the future.

No. Your care and services for existing customers are not changing.

You will continue to receive the same support from the same teams, with the same focus on quality, safety and wellbeing.

No, this will not affect the cost of the care or services customers receive.

Over time, you may start to notice some changes, such as:

  • updated logos on letters, invoices and signage
  • new uniforms for some of our teams
  • more consistent branding across our communication

These updates will happen gradually over several months and years.

Our national organisation name is BaptistCare, and over time you will see this reflected in how services and locations are described.

Importantly, some customer contracts or service agreements will continue to use the legal organisation name for your State where relevant, as these entities remain part of our national legal structure.

There is no impact to customer contracts, funding, agreements, or the services you receive.

If you have questions, or would like to talk about the changes, please contact your current service and our team will be happy to help. Members of the community can also call our team on 1300 275 227.

Get in touch

If you need support or feel overwhelmed, we're always here to help

Get in touch today for friendly obligation-free advice, supportive guidance, or just for someone to listen.

Submit an enquiry

Always here and happy to help

Our team is available Monday to Friday from:

  • 8:00am to 6:00pm ACT & NSW
  • 9:00am to 5:00pm SA
  • 9:00am to 5:00pm TAS & VIC
  • 8:30am to 5:00pm WA

Subscribe to stay in touch

Our services

NSW / ACT
SA
VIC / TAS
WA

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We acknowledge God as the Creator of this land, who has entrusted it to be cared for and nurtured by its people. We honour His gift to our Indigenous brothers and sisters, the First Nations Peoples, and recognise their deep spiritual connection to the lands, waters, seas and skies in which we work and serve. We acknowledge First Nations Peoples as the Traditional Custodians of the oldest living culture in the world. We pay our respects to their Elders, past and present, and commit ourselves, as part of our Christian faith, to walk alongside them in truth, reconciliation, and stewardship of this beautiful land.

BaptistCare Registered Charity