Annual Report 2022
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Chair and CEO Report
Welcome to BaptistCare’s 2022 Annual Report.
In a year where the aged care sector experienced many well-publicised challenges, BaptistCare was able to celebrate many successes as well. Our people, residents, clients, tenants and their families, have demonstrated great resilience, steadfastness and commitment in a year where we have continued our vision to see every individual living well.
Highlights from across BaptistCare
Explore and experience our year through video, fast facts and stories.
Year in Review
September 2021
After being nominated as a finalist for two Golden Crow Awards, "Excellence in Business Ethics" and "Outstanding Community Organisation", BaptistCare Watermark Village won “Excellence in Business Ethics” at the Wagga Wagga Business Chamber’s Golden Crow Awards 2021.
October 2021
BaptistCare team member Yasothiny (Yaso) Yogarajah, Care Team Manager at Shalom, has been named as the winner of the "Excellence Award for Palliative Care in an Aged care Setting - Individual" in the 2021 National Palliative Care Awards for her outstanding work in Shalom’s Palliative care team.
November 2021
Dorothy Henderson Lodge resident, local legend and centenarian Alf Bourne has been part of the BaptistCare family since 2002, first living at Willandra Village and then at Dorothy Henderson Lodge. Sadly, on Friday 19 November, Alf passed away in his sleep at the age of 106. Alf will be missed by all who knew him, his family and friends, as well as his BaptistCare family.
November 2021
Work commenced this month on the $27 million redevelopment of aged care home BaptistCare Caloola Centre in Wagga Wagga, with local builder Lipman leading a locally-sourced construction team to renew the aged care centre.
January 2022
BaptistCare strengthened our advocacy voice, writing an open letter to then Prime Minister, Scott Morrison, calling for immediate support for the aged care sector. The letter was picked up by multiple mainstream media outlets and established an opportunity for us to continue speaking on this issue through to, and beyond, the Federal election.
February 2022
The relocated BaptistCare Women’s Space in St Marys was officially opened in February. Our Women's Spaces exist for women facing challenges and at risk of marginalisation and are welcoming spaces that operate as a quiet, safe and comfortable day refuge. The purposely renovated cottage at St Marys is large and homely, beautifully furnished with a big backyard.
March 2022
BaptistCare is delighted to announce it has finalised the acquisition of The Grange Lifestyle Village in Wagga Wagga. The village is now under the full ownership of BaptistCare, and is the second village BaptistCare owns and operates in the Riverina region, alongside Watermark Village.
March 2022
Flooding across Northern NSW significantly impacted BaptistCare staff, customers and services in the region, with many losing their homes or experiencing significant damage. BaptistCare initiated an emergency response which included sending an emergency surge workforce who went to BaptistCare Mid Richmond in Coraki to ensure essential supplies and staffing could be delivered to our services and people. We also launched a flood appeal, raising over $260, 000 to support the ongoing recovery of those affected.
April 2022
BaptistCare continued on our journey to becoming an Employer of Choice, being recognised in the 2022 AFR BOSS Best Places to Work List, ranking tenth in the Government, Education and Not for Profit list.
April 2022
BaptistCare Towner House, an overnight respite cottage which provides much-needed support for local carers, celebrated its reopening in its newly refurbished venue in the Murrumbidgee region with Federal Member for Riverina, The Hon Michael McCormack MP, Cr Dallas Tout, Mayor, members of Wagga Wagga City Council, Towner House clients and staff in attendance.
May 2022
For many, nursing is a lifelong commitment to the service of others. And for Jill Dexter, Residential Manager of BaptistCare Carey Gardens in Canberra, this year marks an incredible 50 years of dedication to her rewarding profession. On International Nurses Day 2022, we celebrate Jill, and the vital care and attention of all our BaptistCare clinical staff as they deliver this across our residential aged care and At Home teams.
June 2022
Canberra's newest retirement living community, Yarra Rossa, was officially opened on Friday 22 July, continuing the organisation's long history of providing care for seniors in the ACT. Located in Red Hill, the $60m development named Yarra Rossa was built on the site of the ACT's first nursing home, Morling Lodge, which BaptistCare opened in 1968.
June 2022
The redevelopment of BaptistCare’s historic Carlingford site is making significant progress, with the bottom half of the site progressing towards lodging a Development Application for a Seniors Living Village, which will provide industry-leading care and accommodation for older Australians. BaptistCare's Carlingford site has a significant place in the history of BaptistCare, being the first land owned by the organisation.Our Five Year Strategy
Our Five Year Strategy provides us with a clear roadmap and sets us on a path to be an organisation that delivers exceptional customer care and service, one that empowers the vulnerable and marginalised, is agile and innovative, efficient and transparent, well-governed and financially sustainable.
Financial Summary
Financial Summary 2022Board and Leadership Team
Meet our talented Board of Directors and Leadership Team. Together this team have steered the organisation throughout the year, and we extend a deep appreciation for their skill, talent, insights and acumen, as well as their deep commitment to BaptistCare.
