Case Management and Support
Expert support and advice to help you design services based on your preferences and aspirations.
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Your Care, Coordinated Around You
Everything we do starts with you. You’ll be supported by a dedicated Care Facilitator who takes the time to understand what matters most to you. As your main point of contact, they work closely with our friendly, multidisciplinary care team and trusted service partners to deliver care that reflects your needs, preferences, and priorities.
What Case Management Means for You
Having support and advice on how best to manage your home care services from our experienced staff ensures your care is delivered smoothly and with confidence.
Scroll to explore how our dedicated Care Facilitator can assist you to ensure your home care meets your needs:
Help with everyday activities
Nursing care
Modifying your home
Food preparation and meals
Garden maintenance
Exercise programs
Social groups and activities
Dementia support
Online activities
Transport
Allied health services
Shopping
One Point of Contact, Ongoing Support
Your dedicated Care Facilitator will work with you to develop a personalised care plan, taking the time to understand your health, abilities, living situation, and priorities. Through ongoing case management, we focus on what matters most to you and collaborate with you to achieve your goals in the way that suits you best.
Care you can rely on, experience you can trust
For more than 80 years, BaptistCare has supported Australians with care grounded in compassion, respect, and genuine understanding.
Today, over 15,000 clients across NSW, the ACT, and WA receive tailored support at home, with new clients joining us every week.
Your care is coordinated by a dedicated Care Facilitator and delivered by a trusted team of Care Workers, backed by a multidisciplinary network of Registered Nurses, Occupational Therapists, Physiotherapists, Dementia and Palliative Care specialists, allied health professionals, and experienced local leaders.
With our scale and depth of expertise, BaptistCare can deliver or seamlessly access the full range of Support at Home services, from everyday help around the home to more complex clinical care as needs change.
Make an enquiry
If you would like to know more, please complete the form and one of our home care specialists will be in touch.