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Home care services help with aged care expert Georgia Shepherd

If you’re about to start exploring aged care options like home care services, Baptistcare Consultant, Georgia Shepherd can help you navigate the process.

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Home care services help with aged care expert Georgia Shepherd

15 September 2021

News | Home Care

Baptistcare Consultant Georgia is an aged care expert who loves helping local seniors navigate the complex aged care process.

If you’re about to start exploring aged care options like home care services for yourself or a family member, you may well need help to work your way through what is often a complex and confusing process.

That’s where Baptistcare Customer Engagement Consultant and home care expert like Georgia Shepherd can help.

Georgia is an expert aged-care ‘navigator’ who knows how to navigate the home care process, access referrals and assessments, efficiently complete the paperwork and simplify the sector jargon so the task becomes less daunting.

“Accessing aged care services doesn’t mean you are losing your independence or that you can’t support your loved ones, and nobody should have to feel that Residential Care is a scary place,” Georgia said.

“It is so important to give people as much information as possible to understand what their options are and this can provide a great amount of reassurance to families and their loved ones.”

“The aged care industry can feel daunting and overwhelming, so having a knowledgeable representative by your side allows you to make an informed choice that feels right for you.”

Georgia joined Baptistcare after working in recruitment, including aged care, and had even recruited her predecessor.

“I got a taste for the aged care industry, the different types of roles available and the friendly and kind people I met along the way,” she said.

“When recruiting for the Customer Engagement Consultant role, I thought it sounded really interesting. I was also drawn to the aspect of giving back to the community and helping people in a meaningful and genuine way.”

With a focus on the Perth metropolitan region, Georgia now works with local seniors looking to access support services that will allow them to remain living in their own homes as independently as possible.

Georgia also meets with people who are in need of permanent care and can guide them through residential care options, as well as touring them through Baptistcare Gracewood in Salter Point and Baptistcare David Buttfield Centre in Gwelup.

“I enjoy all the interesting people I meet along the way and their life stories,” Georgia said.

“Ensuring people feel heard and bringing a smile to their day is a very satisfying feeling. I also enjoy educating and empowering people by helping them through their home care or residential care journey and providing all the support I can.”

Whether you’ve just started exploring home care options or if you’ve received your home care package approval, take the next step and have a chat with your local Baptistcare Consultant.

Baptistcare Consultants like Georgia, can catch up at your favourite local café, or visit you at home for a free no-obligation consultation.

If you or a loved one would like some home care support, follow this link for more information about Baptistcare Home Care or contact us on 1300 275 227.