There’s no shortage of similar-sounding acronyms when it comes to home care, and you may be trying to decipher the difference between CHSP and HCP. Our guide explains the key differences so you can decide which one is right for you.
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17 January 2024
| Home Care, BaptistCare
When it comes to in-home care and support for senior Australians, you've probably heard many different names and acronyms– ‘HCP’, ‘CHSP’, ‘My Age Care’, ‘ACATs’.
Trying to get your head around all the information can be tricky, and you may be wondering where to start.
In summary, the Home Care Package program (HCP) and Commonwealth Home Support Program (CHSP) are the two main avenues of government-funded home care services for seniors in Australia, and they are designed to meet different care needs.
Read on to find out which home care program might be right for you.
In summary, the Australian Government subsidises the bulk of home care costs for older people via two different avenues:
1. The first is via the Commonwealth Home Support Program (CHSP). This is like an ‘entry-level’ into home care, aimed at people who only need minimal or temporary support with just a few basic services
2. The second is via the Home Care Packages program (HCP), which is more involved and has four different levels of care depending on your needs and requirements.
Unlike the CHSP, which offers just a handful of services - usually from different providers - the HCPs provide a coordinated approach to your care, often delivered by one organisation with a multidisciplinary team.
Both options have the same aim: to help you continue living independently in your own home for as long as possible.
Which one you receive will depend on your level of care requirements and whether you meet the eligibility criteria.
Read on to find out more.
The table below outlines the main differences between the CHSP and HCP programs in Australia.
|Best suited for:
|What kind of services?
Seniors requiring short-term or basic ongoing help with just a few services.
Face-to-face assessment with the RAS (Regional Assessment Service).
|Anywhere from one to three months, depending on which services you require.*
|More complex needs:
Seniors requiring a coordinated approach to care involving multiple disciplines.
Face-to-face assessment with the ACAT team.
|Anywhere from three to six months, depending on your care needs and level of priority.
*Some home care services, such as garden maintenance or home modifications, are often highly sought after and may have longer wait times.
It’s important to note that Home Care Package guidelines are flexible, and you may require other services that aren’t listed above. Your provider will work with you to establish a care plan that includes several coordinated services to suit your needs.
Our home care services at BaptistCare, for example, are designed to help you achieve your personal goals so that you can live your best possible life at home. Read about what we offer here.
A CHSP is also suitable for short-term home care, for example, if you are recovering from an operation and need some extra support. It can also be used as an intermediary service for those waiting for Home Care Package funding.
These might include some or all of the following:
Home Care Packages are available in four different levels. Each equates to a different sum of money allocated to you as an annual budget, which goes towards care and services that help you live well at home.
Find out more about Home Care Package levels here.
This process takes around fifteen minutes and will involve answering some basic questions about your current situation and needs.
Depending on which program you are eligible for with My Aged Care, you will have one of the following two assessments:
If, after your initial call, your needs are deemed low-level, then you will have a face-to-face assessment in your home. The RAS consultant will determine what services you require and advise which providers are available in your area.
If your care needs are more complex, then you will have a face-to-face assessment with a member of the ACAT. Your assessor will have clinical knowledge and a strong understanding of older persons’ care needs.
The ACAT assessment will last anywhere between one and three hours and will focus on some of the following themes:
You can learn more about what’s involved in our comprehensive guide to ACAT assessments.