Wondering whether you’re eligible for government-funded home care services? Read our quick guide to Home Care Package eligibility in Australia, what’s included, and how to choose a provider.
Scroll to Explore
17 January 2024
| Home Care, BaptistCare
If you’re considering applying for government-funded home care, you may be wondering whether you are eligible and what services might be available to you.
In summary, the bulk of home care costs in Australia is subsidised for eligible seniors via a range of government-funded home care ‘packages.’ Each package caters for different levels of care requirements.
Eligibility for home care in Australia is dependent on neither your financial situation nor residency status. If you need a helping hand to remain independent at home, you’ll likely meet the eligibility criteria.
Read on to find out more.
In this article:
In addition to its Home Care Packages program, the Government funds home care via the Commonwealth Home Support Program (CHSP).
The CHSP is aimed at those requiring only short-term care (for example, if you’re recovering from an operation at home) or if you only need one or two basic services such as gardening or help with household chores. It can also be used as an entry-level care service before moving onto the HCP program. You can find out more here.
To be eligible for the Home Care Packages program in Australia, you must be:
> noticed a change in what you can do or remember
> been diagnosed with a medical condition or reduced mobility
> experienced a change in family care arrangements or
> experienced a recent fall or hospital admission.
> Note: If you are younger than 65 and living with dementia, a disability, or other care needs not met through other specialist services, you may still be eligible for a Home Care Package. If this is you, call MyAgedCare on 1800 200 422 to discuss your situation.
Your eligibility for a Home Care Package is not affected by:
> Note: You may be asked to complete an income assessment through Services Australia, which will determine how much you can contribute. You can find out more here.
This process takes around fifteen minutes and will involve answering some basic questions about your current situation and needs.
If you are deemed eligible, you will then need to arrange an in-person assessment with the Aged Care Assessment Team (ACAT). Depending on demand, the wait time for this is usually between two and six weeks. You can find out how to apply in our comprehensive guide to ACAT assessments.
If you are not eligible for government-subsidised support, call My Aged Care on 1800 200 422 to discuss your situation. You might also consider seeking support from providers who are not government-funded.
There are four Home Care Package levels available depending on your care requirements:
Depending on which level you qualify for, you can expect your Home Care Package to support you with some or all of the following services:
It’s important to note that Home Care Package guidelines are flexible, and you may require other services that aren’t listed here. Your provider will work with you to establish a care plan that includes several coordinated services to suit your needs.
Our home care services at BaptistCare, for example, are designed to help you achieve your personal goals so that you can live your best possible life at home. Read about what we offer here.
Some expenses are not included in the Home Care Packages program, for example:
If you have further questions about what’s included in your Home Care Package, you can contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au/help-at-home/home-care-packages