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Find out more about our response to COVID-19. Read more

Staying safe during COVID-19

Find out more about our response to COVID-19, and how we’re working to keep you safe.

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What You Need To Know

Drawing upon the latest information from a variety of trusted public sources, we have developed a course that offers an in-depth look at what a coronavirus is, and what makes COVID-19 unique.

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Updates for Aged Care Home Families

BaptistCare homes are responding to the developing situation on a daily basis and we are continuing to implement preventative actions to help reduce the risk of COVID-19 in our homes. Our communications to families can be found here.

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COVID-19 Visitor Guidelines

BaptistCare is committed to keeping our residents, customers and staff safe by following the advice and information issued by NSW and ACT Health.

We will continue to update this webpage with any recent changes to visiting guidelines in our locations.

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Quick Tips On Staying Safe

Watch our short videos with quick tips on how to stay safe and maintain good hygiene during COVID-19.

Aged Care Homes

Our Aged Care Homes are keeping our residents safe while ensuring life continues as normal as possible for our residents. We encourage family visits in a safe manner, using appropriate social distancing safeguards and introducing technology to encourage our residents and their families to stay connected.

Learn more about how we’re keeping our residents safe from COVID-19 in our aged care homes.

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Home Care

BaptistCare has collaborated closely with NSW Health by monitoring the advice being issued, and implementing strategies that have been shown to minimise the risk of transmission of the Coronavirus. Our number one concern is for the health and safety of our clients and staff.

Learn more about how we are keeping our clients safe from COVID-19 as we support them to live independently in their own home.

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Housing and Retirement Living

Our housing communities and retirement villages are returning to normal as we open up services in a safe manner. We’re following all social distancing guidelines and encouraging safe connection in our communities.

Learn more about how we are keeping our residents and our communities safe from COVID-19.

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Community Services

Our locations are keeping clients and staff safe by following social distancing guidelines, implementing safe hygiene practices and increased cleaning routines.

Learn more about how we are keeping our clients safe from COVID-19 in our HopeStreet and counselling locations.

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