Skip to main content
Find out more about our response to COVID-19. Read more

Staying safe during COVID-19

Find out more about our response to COVID-19, and how we’re working to keep you safe.

Scroll to Explore

Support the Staff

Our aged care staff are superheroes; they do a fantastic job of caring for the residents in our aged care homes.

Use the button below to send them a message of support and encouragement, telling them how amazing they are!

You can also read other messages of support by clicking on the button below.

Support the Staff

What You Need To Know

Drawing upon the latest information from a variety of trusted public sources, we have developed a course that offers an in-depth look at what a coronavirus is, and what makes COVID-19 unique.

View the course

Updates for Aged Care Home Families

BaptistCare homes are responding to the developing situation on a daily basis and we are continuing to implement preventative actions to help reduce the risk of COVID-19 in our homes. Our communications to families can be found here.

View the updates

COVID-19 Visitor Guidelines

BaptistCare is committed to keeping our residents, customers and staff safe by following the advice and information issued by NSW and ACT Health.

We will continue to update this webpage with any recent changes to visiting guidelines in our locations.

Read More

Quick Tips On Staying Safe

Watch our short videos with quick tips on how to stay safe and maintain good hygiene during COVID-19.

Aged Care Homes

Our Aged Care Homes are keeping our residents safe while ensuring life continues as normal as possible for our residents. In regions where it is allowed, we encourage family visits in a safe manner, using appropriate social distancing safeguards. In homes that are closed to visitors we use technology to encourage our residents and their families to stay connected.

Learn more about how we’re keeping our residents safe from COVID-19 in our aged care homes.

Learn more

Home Care

BaptistCare has collaborated closely with NSW Health by monitoring the advice being issued, and implementing strategies that have been shown to minimise the risk of transmission of the Coronavirus. Our number one concern is for the health and safety of our clients and staff.

Learn more about how we are keeping our clients safe from COVID-19 as we support them to live independently in their own home.

Learn more

Retirement Living

Our Retirement communities have different restrictions based on the region. All restrictions for each region are being strictly adhered to.

Learn more about how we are keeping our tenants safe from COVID-19.

Learn more

Community Services

Our locations are keeping clients and staff safe by following social distancing guidelines, implementing safe hygiene practices and increased cleaning routines.

Learn more about how we are keeping our clients safe from COVID-19 in our HopeStreet and counselling locations.

Learn more

Community Housing

Our Housing communities have different restrictions based on the region. All restrictions for each region are being strictly adhered to.

Learn more about how we are keeping our tenants safe from COVID-19.

Learn more