We believe that residents, families and consistent team members should all be partners in care – we call this the MyTeam approach.
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MyTeam is all about you and the way you wish to live your life.
Residents, families and consistent team members are all partners in MyTeam. Our relationship based approach means that personal care is delivered by a smaller number of carers who get to know each resident’s choices and preferences.
In practice, this means the same team members provide personal care for the same residents, every day they work. It is care that focuses on connecting with residents, knowing their stories and preferences, and supporting each person to live a meaningful life.