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Updates For Families

BaptistCare homes are responding to the developing situation on a daily basis and we are continuing to implement preventative actions to help reduce the risk of COVID-19 in our homes.

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Updates For Families

Each BaptistCare home has different visiting requirements based on the number of COVID cases in the community.

You can access information specific to your home below. If you would like general information on visiting a loved one, please click on the blue button below to see the Visitor Guidelines page.

Visitor restrictions for each home will change based on the situation in the home and a risk assessment of community transmission numbers in the local community. We ask that you be patient and respectful as the situation in each home evolves. Further information about visiting aged care homes is available from the NSW Health website and the ACT Health website.

Thank you for your patience as we work to keep residents and staff safe from COVID-19. We know it hasn't been easy for you to be separated from your loved ones, and we are working diligently to keep homes open to visitors whenever it is safe to do so.

Visitor Guidelines

Homes with Exposure/Outbreaks

As homes continue to enter and be released from exposure or outbreak mode, visitation information is subject to change according to the advice of the local Public Health Unit.

Please check each of the homes listed below for any updates.

Homes with Open Visiting

Latest update - 2:35pm Friday, 2 June 2023

BaptistCare homes no longer limits the number of visitors who residents can see each day. This decision is based on advice from NSW Health and ACT Health which can be found on the NSW Health website and the ACT Health website.

Each home may need to change these visitor arrangements depending on the rate of community transmission in the local area or if the home has a COVID-19 exposure or outbreak. We ask you to be patient if the home needs to temporarily close to visitors. Should this happen, it is at the instruction of the local Public Health Unit to prevent further virus transmission. We will reopen the home to visitors as soon as it is safe to do so. Please check each of the homes listed below for new information.

General Communications to Families and Visitors

COVID-19: Changes to SMS communications - Wednesday, 8 February 2023

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COVID-19: Update for all ACT Families and Visitors - Tuesday, 31 January 2023

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COVID-19: Update for all ACT Families and Visitors - Friday, 14 October 2022

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COVID-19: Update for all NSW Families and Visitors - Friday, 14 October 2022

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COVID-19: Update for all Families and Visitors - Wednesday, 21 September 2022

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COVID-19: Update for all Families and Visitors - Wednesday, 24 August 2022

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COVID-19: Update for all Families and Visitors - Friday 15 July 2022

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COVID-19: Update for all Families and Visitors - Friday 7 January 2022

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