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Aged Care Homes

Our Residential Aged Care Homes provide person-centred care, focused on enhancing wellbeing and quality of life.

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When it comes to residential aged care, we’re People First

At BaptistCare, we are committed to providing person-centred care that promotes independence, quality of life, and a sense of belonging. Our homes are strong and supportive communities, with caring, attentive staff who will welcome and support you as you settle in, and provide ongoing, tailored care to meet your individual needs and preferences.

We support people with dignity and respect, whether you are independent, have complex clinical needs or require dementia care, right through to end-of-life palliative care. Our dedicated team is here to partner with you and your family, providing a holistic approach to ensure that you are well cared for, feel safe, and are living well.

In our world, people come first.

At BaptistCare, we stand for, strive for, and every day seek to deliver care how it should be – with people at the centre. People First is more than just an approach, it’s our heartbeat, our DNA, and it’s been who we are since 1944.


With BaptistCare Residential Aged Care, it's a welcome home...

Click through to browse the BaptistCare Aged Care Home facilities across NSW and ACT, Australia.

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Aged care services within our homes

Delivering continuity of care with our MyTeam®approach

Putting people first means listening, and learning what matters to our residents. For many, this is having the same familiar faces provide personal care each day.

Our MyTeam® approach brings together residents, their families, and care workers in a partnership that ensures each person receives care from the same group of team members, every day that they are at work. It is this continuity of care that enables deeper connections, a better understanding of residents’ needs and preferences, and support for a meaningful life.

More about MyTeam®
baptistcare aged care workers and chaplain with a nursing home resident with a myteam sign

Need a hand understanding Residential Aged Care?

We understand that transitioning into aged care homes can be a difficult time for everyone involved. Our team of residential aged care specialists are here to help answer your questions and guide you through the journey.

Here we explain the three simple steps to accessing Residential Aged Care and My Aged Care to assist you in understanding the process.

Learn more
aged care resident smiling while being hugged by a baptistcare aged care worker in the nursing home

Health and Safety at BaptistCare

As part of our dedication to continuous improvement, we are working towards being recognised as a leader of workplace safety in the not-for-profit aged care and community services sector.

We are excited that recently BaptistCare NSW & ACT has been recognised, gaining certification under the International Standard ISO45001 – Occupational Health & Safety Management Systems. This certification relates to our Residential aged care centres and our head office based at Norwest, NSW.

In a health and safety context, the certification sets BaptistCare apart from other aged care providers in Australia or New Zealand who have not achieved safety certification on the scale that we have at BaptistCare.

This health and safety certification is another reason employees can have confidence in how thorough an approach BaptistCare takes to create a safe environment for our employees.

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baptistcare work health and safety in aged care homes

Have Your Say

Your feedback is important to us. Have Your Say Brochure and form is now available in the following translations.

Have Your Say Web Form
smiling aged care resident serving food with aged care worker in nursing home