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Welcome to BaptistCare

As a leading not-for-profit Christian-based care organisation, we’ve been delivering exceptional, person-focused care to older Australians and people living with disadvantage since 1944.

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Welcome to BaptistCare 

At BaptistCare, we strive to deliver care as it should be – with people right at the centre. As a leading not-for-profit Christian-based care organisation, our passion and our priority are the customers we serve. From older Australians and their families to people facing significant disadvantage, we believe in creating strong and caring communities, and today support over 24,000 people across more than 100 locations in NSW, ACT and WA.

Our dedicated team of over 6,000 employees and 600 volunteers are committed to transforming lives, seeing every individual live well through our wide range of services, including residential aged care, BaptistCare at home, retirement living, and community services and housing. People First is more than just an approach; it’s our heartbeat, our DNA; it’s been who we are since 1944.


Our Story: 75 Years of Caring

Our history and heritage is one that we believe can stand tall and ‘be counted’, as we have truly delivered life-transforming care to people in need, throughout the decades.

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Purpose, Vision & Values

At BaptistCare we create strong and caring communities that value personal well-being and each other. When these values are shared, it has the potential to transform lives.

Among the thousands of individuals we meet each day, we see that people want to be shown genuine loving care, to be respected as an individual, to be empowered to live well, and to always feel confident they have someone to rely on.

We value what you do, and that’s what makes us who we are.

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News and Stories

We believe that delivering people-first care means connecting with each person’s story - walking in their shoes and seeking to understand their unique challenges.

At BaptistCare, storytelling helps us to lift the experiences of our residents, clients, and employees, showcase their achievements, and extend the reach of our services to those who need them most across NSW, ACT and WA.

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Reconciliation Action Plan

We believe respectful relationships are at the heart of reconciliation, and strengthening them is the shared joy and responsibility of all Australians. Our new Reflect Reconciliation Action Plan sets out BaptistCare's vision to embed cultural safety across the organisation and work towards healing while walking together.

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Our people, our community and our planet matter. Learn about our one, three and five year targets that are guiding us to achieve a range of initiatives in environmental, social and governance areas.

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Our Strategy:

BaptistCare has been serving the aged and people living with disadvantage since 1944. In this time, we have grown to be one of the nation’s most respected care providers. Our new 5-year strategy allows us to strategically live out our purpose and vision, giving us a roadmap guiding us forward and ensuring we provide genuine love and care.

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Leadership and Governance

The strength of our organisation, our values, and our purpose is embodied through our people.

Since the beginning, BaptistCare has been guided by members of the Baptist family of churches. This grassroots governance structure has ensured our Christian origins are at the core of our ethos and purpose in transforming lives by expressing the love of Christ.

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Corporate Partnerships

We know true care happens in partnership with other people and organisations. We work with a diverse group of organisations to develop programs, provide spiritual care and training, advocate for justice, and improve the lives of people in the broader community.

We value the relationships we have developed with our partners over many years, and we are always looking for ways to strengthen these relationships.

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View our publications to read more about BaptistCare.

View our publications