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We think our aged care staff are superheroes, doing amazing work to keep the most vulnerable in our community safe from COVID-19. Please share your thanks and support of our staff by sending them an email.
Many thanks, Barbara
The staff at Gracewood aged care have gone above and beyond as they try to make the residents feel comfortable during this time. Marc has been great in organising Zoom calls between residents and families. Cris goes out of his way to add a personal touch and gets coffees from the café most week days for my Debbie’s parents. You know how much of a difference a good coffee can make to your day. So much more goes on that we are not aware of so a big thank you to the staff at Gracewood especially in high care on Level 2.
Blessings, Frank
From Lynn
My family and I would like to take this opportunity to express our thanks and appreciation to Rita and ALL of the staff associated with the BaptistCare ORANA Centre.
Their enthusiasm, professionalism and genuine caring nature, particularly under these difficult circumstances, (brought on by the Virus situation), has been great.
Our mother (Patricia), who resides in Gravilia, has always been taken care of to our satisfaction, by everyone, "who include" - the Managers, Nursing and Care staff, Doctors and Physio staff, Dining room attendants, Face Time Messenger staff, Cleaning Staff and Reception personnel.
Due to the fact that we live in another state, makes the welfare of our mother more difficult than normal, so your care and attention has always given us comfort, and a sense of ease.
Once again, thanks very much for your help and assistance, it is always appreciated.
Bye for now and Kind Regards. Graham & Family of Patricia
Both my parents were in Sunrise Gardens and now my farther is in Scribbly Gum. All staff are fantastic to deal with in both sections of your home and even in these difficult times they have gone out of their way in the care that we entrust to them.
I am so thankful also to the staff that do my Skype with Tony as now it is the only way I have contact with him through all the ups and downs with Covid.
I would appreciate if you could pass this on to all concerned and look forward to the day that I am able to travel back to Forster to see him in person and say hello to all your staff once again.
Kind Regards, Roslyn
We are blessed to have such a wonderful Mum and we are blessed to know that Mum has found friends amongst the staff. Mum loves that the staff call her “Pat” and acknowledge her as she walks through the corridors. Mum knows that the staff are busy and pressed for time, but she loves and enjoys the personal interaction with those who help her in her room. Mum enjoys some of the group activities available and the staff who go over and above to make them so enjoyable.
These wonderful people help to make our minds easier, especially during lockdown. We hear the delight in Mum’s voice when a staff member enters her room whilst we are chatting on the phone. If only we could be there.
So thank you to all who care for our Mum and all those who need aged care.
With warmest regards from, Pat’s Family
When calling Aminya we are always welcomed with friendly, warm and caring voices. Each day when speaking with dad on phone he has a spring in his voice which is heart-warming to hear. It is great to know that dad is so well cared for and feeling valued and at home, as best he can do.
Many names of lovely helpful nurses and carers as well as other amazing helpers at Aminya have come up over time, keeping us informed and helping dad so well in their specific way and to each one of you, thank you very much.
We are very grateful to you all for your amazing devotion, care and attention you give.
Best wishes, Bronwyn and Family
Well done to the kitchen staff and those who run the activities too. Mum seems to really enjoy the meals as well as the opportunities to exercise her body and mind.
Especially in these times of lockdown it is a huge relief to know that the standard of care will be high whether or not relatives are there to ‘check up on things’. We know we can trust you all to look after Mum well.
Many thanks to the whole team.
May God bless you richly. Rob and Christine
It is reassuring to our family and residents alike (particularly during this unsettling and difficult time of COVID-19) that best practice is continuing with care and compassion in the Poinsettia Wing, Kularoo Gardens.
Yours in appreciation, Jan and family
Also a shout out to Danielle, Kaitlin and Zarella for their ongoing support and supply of milkshakes to dad.
You all do an amazing job thank you x
Kind regards, Kim
Although we are sad that we can't visit at this time, Mum and I are comforted to know that Dad is safe and well-looked after. We look forward to better times.
Thinking of you on Aged Care Workers' Day,
Kind regards, Elizabeth Marion and Chris
With thanks, Gae
I wish to pass on my sincere gratitude at the way she is being looked after not just through Covid lockdown but always.
She is happy & grateful to the wonderful staff working there helping her each day.
Thanks once again & hoping the staff as well as their families stay safe throughout this difficult time.
Kind regards, Julie Pilgrim
Great Big Thank You, Robin and Ken
David
Your care & concern is second to none.
It is lovely to see how caring you are with each resident even though some can be quite trying & not understand what is going on in their world right now.
Thank you, thank you, thank you.
Take care & stay well. Rosemary
We appreciate your dedication in what is a very difficult time. Our thoughts are with you and we wish you all the best and hope you and your families stay safe and well.
Best regards, Elizabeth and John
I hope and look forward at being able to visit again soon
Sending love and thanks to everyone at Shalom, Estelle
Thankyou to all of you.
Regards. Jackie (daughter of Viv)
I and all my family have a long association with Carey Gardens, where my mother has lived for six years, as well as my aunt and another extended family member for shorter periods.
The past year and a half have been extremely challenging. Yet the professional care, kindness and compassion of Jill and her team have remained outstanding. My mother always has high praise for those responsible for her care, as did our other family residents for their carers.
With very best wishes to you all. Linda
Take care and best wishes from, Frances
We’re hugely thankful for all you do spreading joy, fun and laughter there at Aminya. These are such special gifts for dad and for the other residents.
You are wonderful.
Kindly, Bronwyn Family
Thank you so much 😘 Pam
It has been a very trying time in all of our lives, but especially for the staff who are trying to juggle family and work commitments, as well as trying to keep everyone in their lives safe from COVID-19.
Let’s hope that the vaccination rollout will proceed very quickly now it has commenced in earnest, so that life can return to some sort of normal for all of us.
Best regards, Brian
Special thanks to Judy, Sue, Taylor, Alice, Lorelle, Jemma, Rhiannan, Sarah, OT Jo, 2 Lynn’s in kitchen, Leesa and Donna, laundry Brett you are all care staff to us.
Again thank you we appreciate all your love and care for Ray and I we couldn’t navigate this journey without you.
Carolyn and all our family
Small acts of love and respect, consistently given, make all the difference in reminding people that we are truly with them.
With my deep appreciation, Rob
Everyone at BaptistCare Aminya does their jobs with such great care and kindness as well as gently encouraging their patients with enormous patience and always with smiling faces.
In particular, I wish to thank those of you who personally care for my father - it is so good for me to know that he is in such good hands when I am not able to be in Australia for many months of the year and more so during this awful pandemic.
With kind regards and wishing everyone good health and happiness.
Be safe, Marina & Chris
Once again a big thank you to all of you, and we hope to see you soon so we can thank you in person.
Kind regards, Helen, Graham and Janet
We really appreciate the additional challenges faced during Covid and are grateful for all the extra work and protocol that has kept our loved ones and staff safe .
Best wishes and Kind regards, Dayani
Thanks for the smiles etc.
Love you all, Val
I don’t know where we would be without your dedication and caring in such uncertain times.
We know that in your care mum is treated with respect, compassion and love. My heartfelt thanks to the entire BaptistCare Aminya team.
Kind regards, Roger
Kylie
I cannot thank you all enough for your wonderful care of my mother during this difficult time. Although I wish I could come and visit her, I know that is impossible until we are all vaccinated and lockdown is over.
In the meantime I feel confident and re-assured knowing you are all still coming in every day to care and look after her with love, understanding and such patience! I’d like to acknowledge that you too have family that you are worried and concerned for, and I hope they are keeping safe as well.
On behalf of my brother and sister and all our families, thank you so very much.
Take care, keep safe!
With love to everyone at Gracewood, Debbie
The dedication, laughs and compassion is like nothing we have experienced. We “catch” the staff being incredibly tender with so many residents, it is beautiful to see.
To hear that some families don’t understand the necessity for the tight lockdown rules, and take their frustrations out on staff is shocking. We are so very sorry that this happened.
Please be proud of how much comfort you bring to our loved one's lives. And to our lives for all you do.
Celebrate loud & proud this Saturday.
With love, The Storey Family
The past 18 months has been an extremely challenging time for everyone and particularly for the Gracewood staff who care for my mum in keeping her safe.
In addition, we would also want to point out how much we are impressed by your professional care which my mum has received. For example, the Team always try extra lengths to seek out activities based on mum’s language barriers/hearing impairment and work something out in keeping her occupied.
We take this opportunity during the Aged Care Employee Day (ACED) on this Saturday, to recognise that Gracewood is the place with the commitment, enthusiasm and care provided by all the staff.
Kind regards, Judy
If we could be there with you we would be and we look forward to seeing our Mum and you as soon as the homes can re-open. Until then stay safe and God bless. We know the residents are in good hands.
Mark and Penny
My mum, Christine, has been a resident at Shalom since December.
Whilst it is hard as a family member not being able to visit her, I find comfort in knowing she is safe, well cared for and among some amazingly kind people in this difficult time.
The staff have endless patience, are always trying new strategies to make mum feel at ease, and keep me updated via phone call or email with anything I may need to know about mum and her care.
Thank you, you are very much appreciated ❤
Kind regards, Sarah
You all show such care, compassion, consideration and love in everything you do – and always with a smile!
Sadly, my father Malcolm passed away only 2 weeks after moving into Cooinda last year (during Covid lockdown!), and Marion was moved to DHL. This has been just so above and over our expectations and Mum continually tells us how much she enjoys living there.
So, a big SHOUT OUT to you all!
With thanks and best regards, God bless you all, Lyn and family
Keep going and know that nothing you are doing is going unnoticed, and everything is appreciated.
Every single staff member of the amazing Gracewood Kellyville take a bow. You guys are awesome.
Sincerely, Robbie
My family and I wish to thank you all and appreciate the great care you give everyone.
Kind regards, Denise
Kind Regards, The Conyard Family
Kind regards, Lili
Our mother, Ella always tells us she is very lucky to be where she is as she is looked after very well. She sings the praises of the chef, says the food is always very nice.
Dianne, Wendy and family.
Cheryl
Our mum, Ella always assures us that she is in the best hands. Says the food is really good, that the chef is a great one. In her words “I couldn’t be in a better place, I’m very lucky”.
A big thank you, Dianne & Wendy
Well maybe not dinner Mum, but we can certainly buy a small gift of appreciation.
You are all appreciated!!! Kind Regards, Judith
THANKYOU from the bottom of my heart.
Yours Sincerely, Sharon
Thanks once again to the incredible team! Wishing everyone stay safe and healthy!
Kind regards, Gladys
Well done much appreciated.
Stay safe. The Brien and Ryan family.
Our best wishes to everyone at The Gracewood and “thank you” for making it home for both mum and dad.
Regards, Alan
With heartfelt thanks from a Warena resident's family.
God bless you, Aet
Sincerely, Marianna and Phil
Kind regards, Denise
Kind regards, Ian
Kindest wishes, Pauline
Cheers, Deb
Jeanette
Many thanks, Barbara
The staff at Gracewood aged care have gone above and beyond as they try to make the residents feel comfortable during this time. Marc has been great in organising Zoom calls between residents and families. Cris goes out of his way to add a personal touch and gets coffees from the café most week days for my Debbie’s parents. You know how much of a difference a good coffee can make to your day. So much more goes on that we are not aware of so a big thank you to the staff at Gracewood especially in high care on Level 2.
Blessings, Frank
From Lynn
My family and I would like to take this opportunity to express our thanks and appreciation to Rita and ALL of the staff associated with the BaptistCare ORANA Centre.
Their enthusiasm, professionalism and genuine caring nature, particularly under these difficult circumstances, (brought on by the Virus situation), has been great.
Our mother (Patricia), who resides in Gravilia, has always been taken care of to our satisfaction, by everyone, "who include" - the Managers, Nursing and Care staff, Doctors and Physio staff, Dining room attendants, Face Time Messenger staff, Cleaning Staff and Reception personnel.
Due to the fact that we live in another state, makes the welfare of our mother more difficult than normal, so your care and attention has always given us comfort, and a sense of ease.
Once again, thanks very much for your help and assistance, it is always appreciated.
Bye for now and Kind Regards. Graham & Family of Patricia
Both my parents were in Sunrise Gardens and now my farther is in Scribbly Gum. All staff are fantastic to deal with in both sections of your home and even in these difficult times they have gone out of their way in the care that we entrust to them.
I am so thankful also to the staff that do my Skype with Tony as now it is the only way I have contact with him through all the ups and downs with Covid.
I would appreciate if you could pass this on to all concerned and look forward to the day that I am able to travel back to Forster to see him in person and say hello to all your staff once again.
Kind Regards, Roslyn
We are blessed to have such a wonderful Mum and we are blessed to know that Mum has found friends amongst the staff. Mum loves that the staff call her “Pat” and acknowledge her as she walks through the corridors. Mum knows that the staff are busy and pressed for time, but she loves and enjoys the personal interaction with those who help her in her room. Mum enjoys some of the group activities available and the staff who go over and above to make them so enjoyable.
These wonderful people help to make our minds easier, especially during lockdown. We hear the delight in Mum’s voice when a staff member enters her room whilst we are chatting on the phone. If only we could be there.
So thank you to all who care for our Mum and all those who need aged care.
With warmest regards from, Pat’s Family
When calling Aminya we are always welcomed with friendly, warm and caring voices. Each day when speaking with dad on phone he has a spring in his voice which is heart-warming to hear. It is great to know that dad is so well cared for and feeling valued and at home, as best he can do.
Many names of lovely helpful nurses and carers as well as other amazing helpers at Aminya have come up over time, keeping us informed and helping dad so well in their specific way and to each one of you, thank you very much.
We are very grateful to you all for your amazing devotion, care and attention you give.
Best wishes, Bronwyn and Family
Well done to the kitchen staff and those who run the activities too. Mum seems to really enjoy the meals as well as the opportunities to exercise her body and mind.
Especially in these times of lockdown it is a huge relief to know that the standard of care will be high whether or not relatives are there to ‘check up on things’. We know we can trust you all to look after Mum well.
Many thanks to the whole team.
May God bless you richly. Rob and Christine
It is reassuring to our family and residents alike (particularly during this unsettling and difficult time of COVID-19) that best practice is continuing with care and compassion in the Poinsettia Wing, Kularoo Gardens.
Yours in appreciation, Jan and family
Also a shout out to Danielle, Kaitlin and Zarella for their ongoing support and supply of milkshakes to dad.
You all do an amazing job thank you x
Kind regards, Kim
Although we are sad that we can't visit at this time, Mum and I are comforted to know that Dad is safe and well-looked after. We look forward to better times.
Thinking of you on Aged Care Workers' Day,
Kind regards, Elizabeth Marion and Chris
With thanks, Gae
I wish to pass on my sincere gratitude at the way she is being looked after not just through Covid lockdown but always.
She is happy & grateful to the wonderful staff working there helping her each day.
Thanks once again & hoping the staff as well as their families stay safe throughout this difficult time.
Kind regards, Julie Pilgrim
Great Big Thank You, Robin and Ken
David
Your care & concern is second to none.
It is lovely to see how caring you are with each resident even though some can be quite trying & not understand what is going on in their world right now.
Thank you, thank you, thank you.
Take care & stay well. Rosemary
We appreciate your dedication in what is a very difficult time. Our thoughts are with you and we wish you all the best and hope you and your families stay safe and well.
Best regards, Elizabeth and John
I hope and look forward at being able to visit again soon
Sending love and thanks to everyone at Shalom, Estelle
Thankyou to all of you.
Regards. Jackie (daughter of Viv)
I and all my family have a long association with Carey Gardens, where my mother has lived for six years, as well as my aunt and another extended family member for shorter periods.
The past year and a half have been extremely challenging. Yet the professional care, kindness and compassion of Jill and her team have remained outstanding. My mother always has high praise for those responsible for her care, as did our other family residents for their carers.
With very best wishes to you all. Linda
Take care and best wishes from, Frances
We’re hugely thankful for all you do spreading joy, fun and laughter there at Aminya. These are such special gifts for dad and for the other residents.
You are wonderful.
Kindly, Bronwyn Family
Thank you so much 😘 Pam
It has been a very trying time in all of our lives, but especially for the staff who are trying to juggle family and work commitments, as well as trying to keep everyone in their lives safe from COVID-19.
Let’s hope that the vaccination rollout will proceed very quickly now it has commenced in earnest, so that life can return to some sort of normal for all of us.
Best regards, Brian
Special thanks to Judy, Sue, Taylor, Alice, Lorelle, Jemma, Rhiannan, Sarah, OT Jo, 2 Lynn’s in kitchen, Leesa and Donna, laundry Brett you are all care staff to us.
Again thank you we appreciate all your love and care for Ray and I we couldn’t navigate this journey without you.
Carolyn and all our family
Small acts of love and respect, consistently given, make all the difference in reminding people that we are truly with them.
With my deep appreciation, Rob
Everyone at BaptistCare Aminya does their jobs with such great care and kindness as well as gently encouraging their patients with enormous patience and always with smiling faces.
In particular, I wish to thank those of you who personally care for my father - it is so good for me to know that he is in such good hands when I am not able to be in Australia for many months of the year and more so during this awful pandemic.
With kind regards and wishing everyone good health and happiness.
Be safe, Marina & Chris
Once again a big thank you to all of you, and we hope to see you soon so we can thank you in person.
Kind regards, Helen, Graham and Janet
We really appreciate the additional challenges faced during Covid and are grateful for all the extra work and protocol that has kept our loved ones and staff safe .
Best wishes and Kind regards, Dayani
Thanks for the smiles etc.
Love you all, Val
I don’t know where we would be without your dedication and caring in such uncertain times.
We know that in your care mum is treated with respect, compassion and love. My heartfelt thanks to the entire BaptistCare Aminya team.
Kind regards, Roger
Kylie
I cannot thank you all enough for your wonderful care of my mother during this difficult time. Although I wish I could come and visit her, I know that is impossible until we are all vaccinated and lockdown is over.
In the meantime I feel confident and re-assured knowing you are all still coming in every day to care and look after her with love, understanding and such patience! I’d like to acknowledge that you too have family that you are worried and concerned for, and I hope they are keeping safe as well.
On behalf of my brother and sister and all our families, thank you so very much.
Take care, keep safe!
With love to everyone at Gracewood, Debbie
The dedication, laughs and compassion is like nothing we have experienced. We “catch” the staff being incredibly tender with so many residents, it is beautiful to see.
To hear that some families don’t understand the necessity for the tight lockdown rules, and take their frustrations out on staff is shocking. We are so very sorry that this happened.
Please be proud of how much comfort you bring to our loved one's lives. And to our lives for all you do.
Celebrate loud & proud this Saturday.
With love, The Storey Family
The past 18 months has been an extremely challenging time for everyone and particularly for the Gracewood staff who care for my mum in keeping her safe.
In addition, we would also want to point out how much we are impressed by your professional care which my mum has received. For example, the Team always try extra lengths to seek out activities based on mum’s language barriers/hearing impairment and work something out in keeping her occupied.
We take this opportunity during the Aged Care Employee Day (ACED) on this Saturday, to recognise that Gracewood is the place with the commitment, enthusiasm and care provided by all the staff.
Kind regards, Judy
If we could be there with you we would be and we look forward to seeing our Mum and you as soon as the homes can re-open. Until then stay safe and God bless. We know the residents are in good hands.
Mark and Penny
My mum, Christine, has been a resident at Shalom since December.
Whilst it is hard as a family member not being able to visit her, I find comfort in knowing she is safe, well cared for and among some amazingly kind people in this difficult time.
The staff have endless patience, are always trying new strategies to make mum feel at ease, and keep me updated via phone call or email with anything I may need to know about mum and her care.
Thank you, you are very much appreciated ❤
Kind regards, Sarah
You all show such care, compassion, consideration and love in everything you do – and always with a smile!
Sadly, my father Malcolm passed away only 2 weeks after moving into Cooinda last year (during Covid lockdown!), and Marion was moved to DHL. This has been just so above and over our expectations and Mum continually tells us how much she enjoys living there.
So, a big SHOUT OUT to you all!
With thanks and best regards, God bless you all, Lyn and family
Keep going and know that nothing you are doing is going unnoticed, and everything is appreciated.
Every single staff member of the amazing Gracewood Kellyville take a bow. You guys are awesome.
Sincerely, Robbie
My family and I wish to thank you all and appreciate the great care you give everyone.
Kind regards, Denise
Kind Regards, The Conyard Family
Kind regards, Lili
Our mother, Ella always tells us she is very lucky to be where she is as she is looked after very well. She sings the praises of the chef, says the food is always very nice.
Dianne, Wendy and family.
Cheryl
Our mum, Ella always assures us that she is in the best hands. Says the food is really good, that the chef is a great one. In her words “I couldn’t be in a better place, I’m very lucky”.
A big thank you, Dianne & Wendy
Well maybe not dinner Mum, but we can certainly buy a small gift of appreciation.
You are all appreciated!!! Kind Regards, Judith
THANKYOU from the bottom of my heart.
Yours Sincerely, Sharon
Thanks once again to the incredible team! Wishing everyone stay safe and healthy!
Kind regards, Gladys
Well done much appreciated.
Stay safe. The Brien and Ryan family.
Our best wishes to everyone at The Gracewood and “thank you” for making it home for both mum and dad.
Regards, Alan
With heartfelt thanks from a Warena resident's family.
God bless you, Aet
Sincerely, Marianna and Phil
Kind regards, Denise
Kind regards, Ian
Kindest wishes, Pauline
Cheers, Deb
Jeanette