To Rita, (Care Manager) and Associated Staff,
This email is in conjunction with the recent Aged Care Workers Day, which was held on Saturday, 7th August, 2021.
My family and I would like to take this opportunity to express our thanks and appreciation to Rita and ALL of the staff associated with the BaptistCare ORANA Centre.
Their enthusiasm, professionalism and genuine caring nature, particularly under these difficult circumstances, (brought on by the Virus situation), has been great.
Our mother (Patricia), who resides in Gravilia, has always been taken care of to our satisfaction, by everyone, "who include" - the Managers, Nursing and Care staff, Doctors and Physio staff, Dining room attendants, Face Time Messenger staff, Cleaning Staff and Reception personnel.
Due to the fact that we live in another state, makes the welfare of our mother more difficult than normal, so your care and attention has always given us comfort, and a sense of ease.
Once again, thanks very much for your help and assistance, it is always appreciated.
Bye for now and Kind Regards. Graham & Family of Patricia