Home Care Services in NSW & ACT | BaptistCare
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Home Care

Welcome to loving, respectful and reliable home care that can help you live your best possible life at home.

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We believe everyone’s older years can be some of the best of their lives, where you can Be Well, Think Well and Connect Well in the comfort of your own home. Sometimes you need a helping hand to make that happen. That’s where BaptistCare at home comes in.

How to access home care

Are you just starting out on your home care journey? We know this is all new and trying to access government-funded home care can be confusing. We can walk you through how to obtain a home care package, or how to get the most out of your existing package. That’s why we’ve created five simple steps on how to access government-funded home care.

We also deliver affordable and competitive private home care solutions.


Five simple steps to access home care

How we help with home care

For us, it’s all about you. You are introduced to your own dedicated Care Facilitator who gets to know what is really important to you. This is your person. They will action and manage our friendly, multi-disciplinary care team and our wider network of quality service providers to meet your unique needs, wants and priorities, including:

  • Help with everyday activities
  • Nursing care
  • Modifying your home
  • Food preparation and meals
  • Garden maintenance
  • Exercise programs
  • Social groups and activities
  • Dementia support
  • Online activities
  • Transport
  • Allied health services
  • Shopping

Open, honest and transparent costs

Are you concerned about how much home care will cost you? We hear you and understand it’s an important consideration for many. It is why we’re committed to telling you all the costs, both subsidised and non-subsidised... and all up-front. There are no hidden fee charges, no handling fees on purchases, or compulsory co-contribution to your funds.

You can call our friendly and helpful team to discuss your unique circumstance, and guide you through any costs or fees applicable. Please call us on 1300 275 227 (Monday to Friday, from 8:00am to 6:00pm) or enquire online below.

ENQUIRE ONLINE

Commonwealth Home Support Program (CHSP)

Your personal circumstance may make you entitled to a short-term or entry-level care program that enables you to receive general assistance around the home, garden maintenance, group activities or help shopping. Your carer or loved one may be able to receive funding for carer’s respite through CHSP.

Home Care Packages (HCP)

Home Care Packages are a government subsidised and ongoing home care program enabling you to live your best life possible in the comfort of your own home. We help you get the most out of your monthly allocation of funding with a unique set of support and services to meet your personal needs.

Privately Funded Home Care

While government support makes home care more accessible for many, we remain competitive and affordable where funding is not an option, or while you wait for funding applications to be processed. Our friendly team are happy to discuss your own situation and help guide you through the process.

Commonwealth Home Support Program (CHSP)

Your personal circumstance may make you entitled to a short-term or entry-level care program that enables you to receive general assistance around the home, garden maintenance, group activities or help shopping. Your carer or loved one may be able to receive funding for carer’s respite through CHSP.

Home Care Packages (HCP)

Home Care Packages are a government subsidised and ongoing home care program enabling you to live your best life possible in the comfort of your own home. We help you get the most out of your monthly allocation of funding with a unique set of support and services to meet your personal needs.

Privately Funded Home Care

While government support makes home care more accessible for many, we remain competitive and affordable where funding is not an option, or while you wait for funding applications to be processed. Our friendly team are happy to discuss your own situation and help guide you through the process.

Our clients speak for us

We deliver loving, respectful and reliable home care that empowers you to Live Well. It’s our genuine approach and it’s applied to each and every one of our 9,000 happy clients who are able to live their best life possible, at home.

You don’t have to take our word for it though. We much prefer when our clients – like Margaret – do the talking for us…

Listen to many more happy clients here
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Your best life possible, at home

Our services are designed holistically around three key aspects of care, according to your unique wants, needs and preferences in life:

home care services

This pillar keeps you active and covers the more physical aspects of what we deliver in your home; from personal care, help around your house or garden, to high level clinical care, pain management, nutrition and Allied Health professionals such physiotherapists, occupational therapists and exercise physiologists.
home care services nsw

We know how important cognitive and emotional health is, and this pillar helps stimulate your engagement. It enables you to connect online, down to access to the technology, and learn new things. Relax and recharge with calm confidence. And it includes care for your four-legged friend, dementia care and respite for your carers.
aged care in home services

We’re big believers in community and the positive impact that belonging and connection has toward your physical, emotional and spiritual wellbeing. This pillar is spiritually inclusive and encourages social interaction and making new friends. After all, active, social and spiritually nourished people are happy and healthy people.
home care services

This pillar keeps you active and covers the more physical aspects of what we deliver in your home; from personal care, help around your house or garden, to high level clinical care, pain management, nutrition and Allied Health professionals such physiotherapists, occupational therapists and exercise physiologists.
home care services nsw

We know how important cognitive and emotional health is, and this pillar helps stimulate your engagement. It enables you to connect online, down to access to the technology, and learn new things. Relax and recharge with calm confidence. And it includes care for your four-legged friend, dementia care and respite for your carers.
aged care in home services

We’re big believers in community and the positive impact that belonging and connection has toward your physical, emotional and spiritual wellbeing. This pillar is spiritually inclusive and encourages social interaction and making new friends. After all, active, social and spiritually nourished people are happy and healthy people.

Live the difference

We genuinely want to see you live your best life possible, at home. Our approach is Well-Living and it’s the difference between living and living well.

Let’s discuss how we can help you Be Well, Think Well and Connect Well for an empowered and full life. Our friendly team would love to chat to you on 1300 275 227 (Monday to Friday, from 8:00am to 6:00pm).

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Help is what we do best

With 75 years of experience, we know people thrive with love, respect, reliability and empowerment. It’s not always easy to ask for help, but help is what we do best at BaptistCare. And you’re in good company. Over 9,000 people happily choose us as their most trusted and qualified care provider in home care across 1800 suburbs in NSW and the ACT.

Why BaptistCare?

Respite Care

Could you use a break from your duties as a carer? Everyone needs a break now and then. Respite Care from BaptistCare provides you with the peace of mind you need to enjoy some well-earned ‘me time’. Our respite care options provide you with the space you need to recharge your batteries, knowing that your loved one is in caring hands.

You can relax, knowing our caring staff are providing personal care, continence management, assistance with medication and dedicated care management for your loved one depending on their unique needs.

View NSW & ACT Respite Locations
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Ready to live your best life, at home?

Living a happy and connected life has never been more important, especially for Australia's growing 65+ population. Research shows living within one's community is better for health and wellbeing, and COVID-19 has shown just how life-saving 'staying home' can be. To feel empowered in your home, trusted support is key. If convenient care and support at home appeals to you or your loved one, start the process by contacting BaptistCare at home today.

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FAQs

Contact us

We understand that there is a lot of information to digest and securing government home care packages can feel overwhelming, particularly when you’re just starting on your journey, or perhaps you’re not getting the care you hoped for with another provider.

Our friendly and expert team are here to guide you through based on your personal situation. Remember, we exist because we care, and we genuinely want to see you living your best life at home. If you would like a personal response from one of our friendly and helpful experts, please call 1300 275 227 (Monday to Friday, from 8:00am to 6:00pm) or email us at ask@baptistcare.org.au.

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Make an Enquiry

If you would like to know more, please contact us on 1300 275 227 or complete the enquiry form and we will be in touch.