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Live your best life, at home

BaptistCare at home is a service for people who love their home and their community but need some support to stay there.

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Staying home and staying well has never been more important than it is right now.

During the COVID-19 crisis, BaptistCare at home is especially committed to supporting people who love their independence to stay in the safety and comfort of their own homes.

Maintaining your health and taking care of your home are vital for your well-being, especially for those most at risk during this pandemic. Our warm and caring staff provide a range of services to help you to continue to live well at home and do the things you love doing.

Whether you need extra help around the house, assistance with your personal care or the technology to stay in touch with loved ones while you stay safe at home, we are here for you.

Find out how to stay at home with us, by filling in the enquiry form below.

What is Home Care?

BaptistCare at home provide a wide range of services and supports to assist senior Australians to remain living independently at home. Services include help with tasks around the home such as cleaning and laundry, preparing meals, assistance with personal care such as showering and dressing, transport to appointments, social groups, physiotherapy, exercise programs, and even helping learn how to use the internet.

The Australian Government provides two types of funded home care programs, or services can be purchased privately.

How to Access Home Care

Well-Living Approach

BaptistCare at home's Well Living approach underpins our focus on wellness and reablement - supporting clients to live their best possible lives.

Well Living's three simple domains of BE WELL, THINK WELL and CONNECT WELL help us together to maximise each person's physical, mental and social resources so that they can make the most of each day, in the way that is most important to them.

Our well-trained and resourced teams of care workers, Registered Nurses, Allied Health professionals and Care Facilitators are individually committed to genuinely care for the people they support.

Why Choose BaptistCare at home?

BaptistCare has over 75 years’ experience actively supporting communities with services for the ageing, retirees, families, disadvantaged and disabled. In the last 30 years we have brought these services direct to the homes of our ageing customers.

At home you’re surrounded by the people, community and memories you love most, and we believe that’s the best place to live. So we offer services to keep you at home for as long as possible. This approach to individuality is a big part of our belief that true care comes from love, in order to create strong and caring communities that value personal well-being and each other.

There’s no place like home, and with BaptistCare at home, we will do what we can to support you to stay there.

Staying Safe During COVID-19

Learn more about how we are keeping our clients safe from COVID-19 as we support them to live independently in their own home.

Learn more

Relationships Matter

Every client has a dedicated, expert Care Facilitator who serves as their connection point for all the services they need. They get to know you and what is important to you. They then liaise with your team of direct care workers, and other contacts such as the Physiotherapist, Occupational Therapist, Registered Nurse or Home Modifications team to make sure you receive the supports you need.

Our direct care workers continually tell us that they love what they do and genuinely enjoy getting to know each person they support. We love seeing the genuine friendships that develop and the natural joy that brings into everyday activities.

Expertise Matters

We’re not just about the basics, we love genuinely getting to know each one of our clients and building a suite of supports focussed on enabling each person to live their best possible life. Yes, this might mean lending a hand with some of the practicalities of life such as cleaning and shopping, but more than that it is about bringing in our team of experts to provide exactly what each person needs. It might be recommending helpful equipment, putting together an activity program, helping with personalised exercises, connecting clients with old and new friends, consulting on health and mobility issues, providing specialised dementia care, or and delivering best practice clinical care.

Motivation Matters

BaptistCare has been serving the community for over 75 years. We do so because we care, and we think that it shows.

While many home care providers are run as businesses to make a profit, our purpose is simply to faithfully provide the best quality care that we can for our senior Australians.

Size Matters

Being one of the largest aged care providers in Australia means that we have the expertise, resources, networks and experience to provide what many others cannot.

Whether that is technical knowledge, clinical expertise, Government funded programs, or a special deal on something due to our contacts and buying power, BaptistCare have the connections.

Respite Care

Could you use a break from your duties as a carer? Everyone needs a break now and then. Respite Care from BaptistCare provides you with the peace of mind you need to enjoy some well-earned ‘me time’. Our respite care options provide you with the space you need to recharge your batteries, knowing that your loved one is in caring hands.

You can relax, knowing our caring staff are providing personal care, continence management, assistance with medication and dedicated care management for your loved one depending on their unique needs.

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Our Stories

Do we provide services in your area?

We are one of the largest providers of Home Care in NSW and ACT, and offer services in most areas. If you would like to confirm your location please contact our Customer Engagement Centre on 1300 275 227 and speak to one of our friendly aged care experts.

If you have been approved for a Home Care Package (HCP) Level 1-4, or prefer to manage your services privately, you can discuss your options by calling us on 1300 275 227.

Have Your Say

Your feedback is important to us. Have Your Say Brochure and form is now available in the following translations.

Have Your Say Web Form

Make an Enquiry

If you would like to know more, please contact us on 1300 275 227 or complete the enquiry form and we will be in touch.