| 12:30pm | Melbourne site tours (Wattle Grove RAC, Strathalan RAC, Strathalan Retirement Living) |
| 6:30pm | BaptistCare Excellence Awards Celebration Dinner |
| 7:15am | Optional morning walk, meet in the hotel foyer |
| 8:30am | Coffee and tea available |
| Check out the Research and Innovation expo booth in the conference foyer | |
| 9:00am | Welcome |
| CEO Address | |
| 10:30am | Morning tea |
| Check out the Research and Innovation expo booth in the conference foyer | |
| 11:00am | Leading at the speed of trust with Franklin Covey |
| 12:45pm | Lunch |
| Check out the Research and Innovation expo booth in the conference foyer | |
| 1:45pm | Leading at the speed of trust cont. |
| 3:15pm | Afternoon tea |
| Check out the Research and Innovation expo booth in the conference foyer | |
| 4:00pm | Leading at the speed of trust cont. |
| 5:00pm | Day finishes |
| 7:00pm | Dinner offsite Plus 5 Bar |
