Our approach

Our approach provides easy access to our home care and aged care homes so you have peace of mind that you can live as independently as you wish, while being able to receive the exact amount of support that’s right for you, if and when you need it.

Home Care

We know that wait times for a Government subsidised Home Care Package can be long and when you’re on a fixed income it may be difficult to fund much-needed care services yourself. That's why BaptistCare has introduced an innovative way to ensure you can access and afford the services you need when you need them. We offer:

• Easy access to BaptistCare at home
• The choice to draw down from the Entry Payment of your retirement living unit to pay for services while you wait for a Home Care Package or upgrade to be approved*
• Or choose to pay for these on a fee-for-service basis

*Conditions apply. See brochure for details.

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Moving to Residential Aged Care

It’s important that you have peace of mind regarding future Residential Aged Care if you ever need it. We want to ensure you can access and afford this service more easily. We offer:

• To help facilitate easy access to our Residential Aged Care Homes regardless of your financial status; subject to ACAT approval and availability
• When you move into a BaptistCare Residential Aged Care Facility and an accommodation payment is required, we guarantee to refund your retirement village Entry Payment within 7 days after you vacate and hand back your keys
• A 10% reduction in the price of the Accommodation Bond when transferring to a BaptistCare Residential Aged Care Facility
• If you are a couple and one of you needs to move into residential aged care, the Entry Payment paid for the retirement living unit is not counted as part of your assets

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24/7 Emergency Support*

Our emergency alarm system provides a full range of personal safety services and products designed to make life easier and safer. Every call will be answered by a well-trained and compassionate Emergency Response Operator at any time, 24 hours a day, 7 days a week.

Our operators will always:

• Ask how they can help
• Listen and treat you with respect, empathy and courtesy
• Do everything they can to help solve your problem

*Not available at all Retirement Villages

Retirement Village Locations

If you’re ready to take the next step toward finding a retirement village that fits your lifestyle and needs, explore our villages.

Find a location

Make an enquiry

If you would like to know more, please complete the form and one of our retirement living specialists will be in touch.