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Understanding Residential Aged Care

Accessing Residential Care can be an overwhelming journey for everyone involved. We want to support you to make the right decision for yourself, or together with someone you love.

Please contact us on 1300 275 227, to speak to our Aged Care Support Team today.

Please see our page with further details of our Residential Aged Care Centre locations.

There are 3 simple steps when starting to navigate Residential Aged Care.

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An assessment with the Aged Care Assessment Team (ACAT) is your first step. To organise an assessment please visit My Aged Care or phone 1300 200 422. ACAT’s are generally based in hospitals and are usually a doctor, nurse, social worker or a health care professional. The assessment can be done in the privacy of your home or can be done in hospital if you have been admitted.  They will talk to you about your individual care needs and ask how you are managing day-to-day. They will spend time with you and your family to discuss the appropriate care options for your needs, and will recommend if you need care in Your Home  or access to Residential Aged Care. However, you do not have to make a decision straight away; the assessment is your key to accessing Home Care, Residential Care or Respite Care. 

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Finding the right Residential Aged Care Centre can be difficult, given there are so many options.  We recommend selecting a few different Centres in your area and arranging a time for a tour. This way you are able to get a feel for our Centre and discuss the variety of care and activity options to suit your needs.

During your tour with us, you will have an opportunity to discuss all the care options, view possible available rooms and also talk about the fees associated with Residential Aged Care.

We have 17 different Residential Aged Care Centres located all over NSW and ACT to find the nearest Residential Centre in your area search Aged Care or call our friendly Aged Care Support Team 1300 275 227.

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The Australian Government subsidies the bulk of aged care in Australia. If you are able to afford the cost of the care and accommodation, you will be asked to contribute to the cost.  As everyone’s financial circumstances are different, by completing an income and assessment form from Centrelink this will help determine what you are required to contribute. 

Please see link to download a copy of the income and assessment form Centrelink Income and assessment.

To talk more about what is involved in accessing residential care with BaptistCare or to arrange a tour with one of our Centres, please call our friendly  Aged Care Support Team on 1300 275 227.

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