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Contact Us

If you have any questions about the Royal Commission into Aged Care Quality and Safety, please send all inquiries to:



The following Australian Government funded services are available to anyone who is experiencing concern or distress from their participation in or issues that emerge during the Royal Commission:


Contact details


Lifeline Crisis Support – phone 13 11 14 (24 hours/7 days) or chat to a crisis supporter online (7pm – midnight/7 nights). This is a confidential service providing support to anyone in Australia who is feeling overwhelmed, having difficulty coping, or thinking about suicide. This service also provides advice to anyone caring for that person.

Beyond Blue

Beyond Blue Support Service – phone 1300 224 636 (24 hours/7 days) – provides free, immediate, short-term counselling, advice and referral to anyone in Australian via telephone, webchat or email 24/7.

Head to Health

Head to Health – the Australian Government's digital mental health gateway which helps people more easily access information, advice, and free or low cost phone and online mental health services and supports, that suit their needs, when and where they need it.

Open Arms

Open Arms Veterans and Families Counselling - phone 1800 011 046 (24 hours/7 days). The service provides free and confidential counselling and group programs specifically designed to support mental health and wellbeing of current and ex-serving Australian Defence Force personnel and their families.

Family and Relationship Services

Family and Relationship Services, funded by the Department of Social Services, provide support to individuals and families experiencing distress or difficulties in their relationships and lives. Family and Relationship Services aim to support all family members through the provision of broad-based counselling, education and broader parenting and family support. Further information about these services can be found on the Australian Relationships Online website. 

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