20 July 2026
Stories
| Home Care
For older people living at home, physiotherapy can be a powerful tool in developing strength, balance, and independence.
And for those who choose to receive the service in their own home, there are additional benefits - according to BaptistCare physiotherapist Charis Tse.
Having grown up watching her mother manage a dementia day centre, Charis is as comfortable working with older people as she is an expert in her field. She’s worked in a variety of settings, including in-hospital rehabilitation, residential aged care and more recently – community support. With her wide breadth of experience, she sees in-home physiotherapy as one of the most beneficial services available for older people, particularly as it’s fully funded by the government’s Support at Home program.
Charis says a typical in-home physiotherapy session starts with a conversation.
“It’s important for me to get to know my clients and what matters to them – that way, we can work towards meaningful goals that will actually make a difference in their lives,” says Charis.
Sessions focus on gentle, targeted exercises that build functional strength, balance, general fitness and mobility, working around any soreness or discomfort that Charis’ clients might have been experiencing.
“We like to challenge the comfort zone a little as that’s how we see growth, but the ultimate goal is for people to feel better after a session – not worse - and to be able to keep living their lives,” Charis says.
Sessions are always client-led and paced to suit the person, as Charis is a strong believer that the client knows their body the best.
“I like to model exercises around the person’s goals,” says Charis. “Recently, I started working with someone who had loved to play croquet but had to stop because of reduced balance and fitness."
“We started by simulating mini games in his living room and have plans to progress to more uneven terrain outside. From there we’ll work towards the local croquet club! Sometimes people are surprised that physiotherapy can also be a lot of fun.”
Working on strength, balance and staying steady on your feet might sound simple but the benefits to day-to-day life are often powerful. Some of these include:
While physiotherapy is undoubtably beneficial for anyone looking to rebuild their strength and balance, often misconceptions, worry, or a simple lack of knowledge can prevent people from accessing the service. Examples include:

BaptistCare physiotherapy at home can make a significant difference in your life, promoting strength, balance, and importantly - your sense of independence
Reflecting on her wide breadth of experience in the sector, Charis says BaptistCare has a distinct difference to other care providers.
“Here, BaptistCare Care Managers meet with clients regularly face to face to see how their care is going, as opposed to only checking in over the phone or via email. This allows them to build relationships and trust, which then makes it easier to see if their clients’ needs have changed.
“It means we can organise prompt referrals before smaller concerns become bigger issues,” says Charis. “BaptistCare can also connect clients with other supports, including chaplaincy where appropriate.”
BaptistCare is a leading purpose-led care organisation, having served people and communities across Australia for more than 110 years. Guided by our strong Christian identity, we now support more than 78,000 customers to live well with dignity and purpose.