Wouldn't it be nice.... to understand how a Home Care Package could work for you?

We know the system can be complicated, and we’re happy to support you through every step to help you access the Home Care Package that’s right for you. At BaptistCare, we’ll never treat you like a number. We get to know you, to make sure you are getting the supports you really need, when you need them.

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We are BaptistCare at home

We offer a range of professional home care services for people who love their home and their community but need some support to stay there.

15,000+ clients

Providing home care services across NSW, ACT & WA.

1000+

Carers + Clinical Staffing Network, local to your door.

1,000,000+

Hours of care provided each year.

Live your best life, at home with BaptistCare.

• Local care team for you
• Celebrating 80 years' experience, caring
• Dedicated Care Manager
• Transparent Pricing
• Client + Family Care App
• FREE In-Home Consultation

5 simple steps to accessing Home Care

Finding out how to access Government Funded Home Care Services can be confusing. Here are five simple steps to help you access Home Care

Step 1. Register

To register, call the government service, My Aged Care service on 1800 200 422 or visit them online at www.myagedcare.gov.au.

Step 2. Be Assessed

Next, a My Aged Care assessor will either discuss your situation over the phone or come to your home to assess the level of assistance you need.

Step 3. Wait for funding

Home care package funding can take a while, so you may have to wait several months for your initial funding to come through.

Step 4. Choose a provider

Once your home care service funding comes through, you will receive a letter saying your package has been ‘assigned’. Now you can choose a provider such as BaptistCare home care.

Step 5. Choose how to use your funding

Now you can decide how you would like to use your Home Care funding. Remember, you have complete control over what services you choose.

Learn more about these steps here

Home Care services we offer

We are local to you! Servicing NSW, ACT and WA. The services available can vary based on where you live and whether you are accessing government funding. Our Home Care services are designed to help you achieve your personal goals, so you can live your best possible life, at home.

Domestic Assistance

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Respite and Social Clubs

(Not currently available in WA) Learn more

Personal Care

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Nursing at home

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Allied Health

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Dementia Care

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Short Term Restorative Care

(Not currently available in WA) Learn more

Palliative Care

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Home Maintenance & Gardening

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Health & Well Living Assessments

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Case Management

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Transition Care

(Not currently available in WA) Learn more

Home Modifications

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Transport

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Social Support

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Our staff live and work near you

And best of all, they have ongoing support from our leading Nurses, Physiotherapists, Occupational Therapists and experienced aged care professionals. We’re truly a one-stop-shop. We can provide personal care, nursing, allied health, home modifications, health checks, and even dementia support.

You name it, we’re here for you.

Contact us today!

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FAQs

What is home care?

Home Care Packages are a government subsidised and ongoing home care program enabling you to live your best life possible in the comfort of your own home. We help you get the most out of your monthly allocation of funding with a unique set of support and services to meet your personal needs.

What are the benefits of home care?

Our in home care services and caring workers can support you by providing assistance with cleaning, dusting, vacuuming and ironing. Garden care such as lawn mowing and weeding is also available.

What does home care cost?

Are you concerned about how much home care will cost you? We hear you and understand it’s an important consideration for many. It’s why we’re committed to telling you all the costs - both subsidised and non-subsidised - up-front. There are no hidden fee charges, no handling fees on purchases, or compulsory co-contribution to your funds.

How do I apply for a home care package?

To apply for a Home Care Package you need to contact the Government's My Aged Care service on 1800 200 422 for assessment by the Regional Assessment Service or ACAT. If approved you will then join a waiting list for your Package to be assigned to you.

Why should I choose BaptistCare's home care services?

Our values are the four drivers of an excellent customer experience. It’s what they value most; and so, we also value it most. It’s in this way that they become shared values – values that we cherish and deliver to our customers in each and every interaction.

And in realising these shared values, we validate our brand promise that everything we do, we do ‘Because we care’ – and that’s what brings our purpose to life.

Make an enquiry

If you would like to know more, please complete the form and one of our home care specialists will be in touch.

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